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Overall customer satisfaction with banking services (mobile, online, ATM, and bank teller) : comparison between the U.S. and China
Simmers, Christina S.; Rast, Rebecca; Schaefer, Allen D.; … - In: Services marketing quarterly 43 (2022) 2, pp. 226-239
Persistent link: https://www.econbiz.de/10013178036
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The impact of service system design and flow experience on customer satisfaction in online financial services
Ding, David Xin; Hu, Paul Jen-Hwa; Verma, Rohit; … - In: Journal of service research : JSR 13 (2010) 1, pp. 96-110
Persistent link: https://www.econbiz.de/10003959021
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A comparative study of banking services and customer satisfaction in public, private and foreign banks
Surabhi Singh; Arora, Renu - In: Challenges and trends in modern banking, (pp. 259-277). 2016
Persistent link: https://www.econbiz.de/10011516913
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Generic technology-based service quality dimensions in banking : impact on customer satisfaction and loyalty
Ganguli, Shirshendu; Roy, Sanjit Kumar - In: The international journal of bank marketing : IJBM 29 (2011) 2, pp. 168-189
Persistent link: https://www.econbiz.de/10009011820
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The impact on digitalization on banking and financial stability
Carbó Valverde, Santiago - In: Journal of financial management, markets and institutions 5 (2017) 1, pp. 133-140
Persistent link: https://www.econbiz.de/10011954579
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A field study of customers' switching behavior for bank services
Manrai, Lalita A.; Manrai, Ajay K. - In: Journal of retailing and consumer services 14 (2007) 3, pp. 208-215
Persistent link: https://www.econbiz.de/10003458652
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Management of the productivity of information and communications technology (ICT) in the financial services industry
Gabberty, J. W. - In: Computational finance and its applications II : [Second …, (pp. 13-20). 2006
Persistent link: https://www.econbiz.de/10003410061
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Fintech Regulation and Supervision Challenges within the Banking Industry : A Comparative Study within the G-20
Lessambo, Felix I. - 2023
Deutsche Bundesbank -- Chapter 6: The Bank of France -- Chapter 7: The Bank of Italy - Banca d’ Italia -- Chapter 8: The … Central Bank of Spain - (Banco de España) -- Chapter 9: The Prudential Regulation Authority -- Chapter 10: China Banking … Insurance Regulatory Commission -- Chapter 11: The Reserve Bank of India -- Chapter 12: The Bank of “South” Korea -- Chapter 13 …
Persistent link: https://www.econbiz.de/10014248077
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Increasingly rank : the use and misuse of ranking in economic development
Cortright, Joseph; Mayer, Heike - In: Economic development quarterly : the journal of … 18 (2004) 1, pp. 34-39
Persistent link: https://www.econbiz.de/10001930350
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Effectiveness of a cluster of determinants to increase economic growth rate : a combined statistical criteria approach
Yip, Chee Yin; Lim, Hock Eam; Hooi Hooi Lean - In: International journal of economics and financial issues … 6 (2016) 2, pp. 728-735
Persistent link: https://www.econbiz.de/10011697313