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The value profit chain : treat employees like customers and customers like employees

Heskett, James L.; Schlesinger, Leonard A. - 2003

Persistent link: https://www.econbiz.de/10001680137

Values obtained from customer relationship management

Danielak, Wiesław - In: Innovation and entrepreneurship : theory and practice, (pp. 9-17). 2020

Persistent link: https://www.econbiz.de/10012257558

Firm valuation from customer equity : when does it work and when does it fail?

Zhang, Shoutong Thomas - In: International journal of research in marketing : IJRM ; … 33 (2016) 4, pp. 966-970

Persistent link: https://www.econbiz.de/10011634114

An xplanatory and predictive model for organizational agility

Felipe, Carmen M.; Roldán, José L.; Leal-Rodríguez, … - In: Journal of business research : JBR 69 (2016) 10, pp. 4624-4631

Persistent link: https://www.econbiz.de/10011554731

Towards a paradigm on the value

Truong Hong Trinh - In: Cogent economics & finance 6 (2018) 1, pp. 1-12

This paper explores the value concept to understand the notions of value and price that form the base of value theories. Since value is more appreciate than utility in explaining value creation and value distribution in the today’s society and economy, the theory of value is amended to conduct...

Persistent link: https://www.econbiz.de/10011891268

Customer value propositions in declining industries : differences between industry representative and high-growth firms

Chandler, Gaylen N.; Broberg, J. Christian; Allison, … - In: Strategic entrepreneurship journal : SEJ 8 (2014) 3, pp. 234-253

Persistent link: https://www.econbiz.de/10010514692

Firm-brand community value co-creation as alignment of practices

Skålén, Per; Pace, Stefano; Cova, Bernard - In: European journal of marketing : EJM 49 (2015) 3/4, pp. 596-620

Persistent link: https://www.econbiz.de/10011309580

Organizational and institutional barriers to value-based pricing in industrial relationships

Töytäri, Pekka; Rajala, Risto; Alejandro, Thomas Brashear - In: Industrial marketing management : the international … 47 (2015), pp. 53-64

Persistent link: https://www.econbiz.de/10011313575

Examining the role of multidimensional value in convention attendee behavior

Lee, Jin-soon; Min, Chung-ki - In: Journal of hospitality & tourism research : JHTR ; the … 37 (2013) 3, pp. 402-425

Persistent link: https://www.econbiz.de/10009785932

On the relationship of value creation and value capture : an empirical analysis

Fischer, Timo; Sojer, Manuel - In: Journal of general management 41 (2015/2016) 2, pp. 79-106

Persistent link: https://www.econbiz.de/10011557464

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