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USA
Consumer behaviour
83,970
Konsumentenverhalten
81,521
Corporate social responsibility
36,305
Corporate Social Responsibility
35,265
Relationship marketing
26,482
Beziehungsmarketing
25,807
Theorie
12,585
Theory
12,412
Brand management
8,700
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8,652
Customer satisfaction
8,501
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8,281
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7,576
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7,285
United States
7,240
Markenimage
7,232
Germany
7,211
Sustainable development
7,111
Nachhaltige Entwicklung
7,015
Service quality
6,769
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6,711
Hotel industry
6,639
Hotellerie
6,550
Social Web
6,260
Social web
6,256
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6,143
Online retailing
6,126
Unternehmensethik
5,876
Business ethics
5,858
Online-Marketing
5,506
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5,481
Nachhaltigkeit
5,232
Sustainability
5,208
Welt
5,038
World
5,008
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4,776
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4,764
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4,729
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Jang, Soocheong
25
Lusk, Jayson L.
20
Smith, Alan D.
20
Lee, Seoki
19
Stavins, Joanna
19
Schuh, Scott
18
McFadden, Daniel
17
Winter, Joachim
16
Agarwal, Sumit
15
Einav, Liran
15
Han, Heesup
15
Heiss, Florian
15
Mattila, Anna S.
14
Nayga, Rodolfo M.
12
Tonsor, Glynn T.
12
Goldsmith, Ronald E.
11
Handel, Benjamin R.
11
Allcott, Hunt
10
Cawley, John H.
10
Chomsisengphet, Souphala
10
Dong, Diansheng
10
Kaiser, Harry M.
10
Kaplan, Greg
10
Kolstad, Jonathan
10
Kumar, V.
10
Lusardi, Annamaria
10
Roe, Brian
10
Rudanko, Leena
10
Walker, Matthew
10
Baghestani, Hamid
9
Bronnenberg, Bart J.
9
Dubé, Jean-Pierre
9
Grewal, Dhruv
9
Lennon, Sharron J.
9
Magnini, Vincent P.
9
Mueller, Barbara
9
Nevo, Aviv
9
Sommer, Martin
9
Souleles, Nicholas S.
9
Walsh, Gianfranco
9
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National Bureau of Economic Research
64
American Marketing Association
8
IGI Global
6
Friedrich-Schiller-Universität Jena
5
USA / Bureau of Foreign and Domestic Commerce
4
USA / General Accounting Office
4
NetLibrary, Inc
3
Springer Fachmedien Wiesbaden
3
American Home Economics Association
2
Association of British Chambers of Commerce
2
Center for the Study of Industrial Organisation
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Fachhochschule Reutlingen / European School of Business
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Federal Reserve Bank of Chicago / Research Dept
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Federal Reserve Bank of New York
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Herbert Quandt-Stiftung
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INSEAD
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Information Resources Management Association
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Ludwig-Maximilians-Universität München
2
Russell Sage Foundation
2
Sinclair-Haus-Gespräch <25, 2005, Bad Homburg v. d. Höhe>
2
USA / Economic Research Service
2
USA / Government Accountability Office
2
American Academy of Arts and Sciences
1
American Association of Collegiate Schools of Business, St. Louis, Missouri
1
American Council on Consumer Interests
1
American Institute of Certified Public Accountants / Committee on Social Measurement
1
American Management Association
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American Management Associations
1
American Management Asssociations
1
American Sociological Association
1
Arthur D. Little International Inc. <Wiesbaden>
1
Books on Demand GmbH <Norderstedt>
1
Boston College / Department of Economics
1
Brookings Institution
1
Bureau of Economic and Business Research <Champaign, Ill.>
1
Bureau of International Labor Affairs
1
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Campus Verlag
1
Center for China and Globalization
1
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Working paper / National Bureau of Economic Research, Inc.
269
Journal of consumer research : JCR ; an interdisciplinary bimonthly
148
Journal of business ethics : JOBE
131
International journal of hospitality management
119
Journal of business research : JBR
86
Journal of retailing and consumer services
79
Psychology & marketing
66
Journal of fashion marketing and management
63
NBER working paper series
62
American journal of agricultural economics
43
Journal of consumer affairs : official publication of the American Council on Consumer Interests
40
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
40
The American economic review
40
The journal of consumer marketing
40
Journal of marketing theory and practice
39
International journal of consumer studies
38
Journal of international consumer marketing
38
Sport marketing quarterly : preferred journal of the Sport Marketing Association
36
International journal of sport management and marketing : IJSMM
34
Journal of the Academy of Marketing Science
34
The journal of services marketing
33
International journal of contemporary hospitality management
31
International journal of retail & distribution management
31
Journal of consumer behaviour : an international research review
31
Discussion paper / Centre for Economic Policy Research
30
Journal of sport management : the official journal of the North American Society of Sport Management
30
American economic journal : a journal of the American Economic Association
29
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
28
Journal of hospitality marketing & management
28
Journal of marketing
28
Services marketing quarterly
27
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
26
Journal of advertising research
25
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
25
Journal of travel and tourism marketing
24
Applied economics
23
Harvard business review : HBR
23
Journal of food products marketing
23
The review of economics and statistics
23
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22
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ECONIS (ZBW)
7,297
USB Cologne (EcoSocSci)
84
EconStor
73
Other ZBW resources
55
OLC EcoSci
14
RePEc
10
USB Cologne (business full texts)
1
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1
The impacts of national character on critical factors of customer satisfaction and on customers' behavioral intentions in service organizations : a case of tourist hotels in Tanzan...
Komba, Ladis
-
1997
Persistent link: https://www.econbiz.de/10000952592
Saved in:
2
How to design international loyalty programs
Kuester, Sabine
;
Heß, Silke
;
Stier, Martin
-
2009
Persistent link: https://www.econbiz.de/10003932833
Saved in:
3
Perceived fairness of differential customer treatment
Mayser, Sabine
-
2011
Persistent link: https://www.econbiz.de/10009690554
Saved in:
4
Antecedents to participation in corporate social responsibility programs
Mattila, Anna S.
;
Hanks, Lydia
- In:
Journal of service management
23
(
2012
)
5
,
pp. 664-676
Persistent link: https://www.econbiz.de/10009666544
Saved in:
5
The impact of corporate social responsibility (
CSR
) and customer trust on the restoration of loyalty after service failure and recovery
Choi, Beom Joon
;
La, Suna
- In:
The journal of services marketing
27
(
2013
)
3
,
pp. 223-233
Persistent link: https://www.econbiz.de/10009761808
Saved in:
6
Establishing loyalty from consumers'
CSR
perception toward the restaurants offering nutritional information
Rehman, Mohsin Abdur
;
Park-Poaps, Haesun
;
Lodhi, Rab Nawaz
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 206-225
Persistent link: https://www.econbiz.de/10013178034
Saved in:
7
Consumers' willingness to pay for green initiatives of the hotel industry
Kang, Kyung Ho
;
Stein, Laura
;
Heo, Cindy Yoonjoung
; …
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 564-572
Persistent link: https://www.econbiz.de/10009503285
Saved in:
8
National culture, economy, and customer lifetime value : assessing the relative impact of the drivers of customer lifetime value for a global retailer
Kumar, V.
;
Pansari, Anita
- In:
Journal of international marketing
24
(
2016
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10011460092
Saved in:
9
Kultur als Einflussgröße in der
CSR
-Kommunikation : eine vergleichende Analyse
Stodick, Klaus
- In:
Umweltwirtschaftsforum : uwf ; die …
19
(
2011
)
3/4
,
pp. 207-216
Persistent link: https://www.econbiz.de/10009511462
Saved in:
10
Unternehmerische Freiheit und gesellschaftliche Verantwortung
Mahrer, Harald
;
Mühlböck, Marisa
- In:
Corporate Social Responsibility : verantwortungsvolle …
,
(pp. 601-617)
.
2012
Persistent link: https://www.econbiz.de/10009490626
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