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Service quality
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1,634
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Gesundheitsversorgung
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1,343
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9
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9
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Huckman, Robert S.
8
Kane, Thomas J.
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Kessler, Daniel P.
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Rockoff, Jonah E.
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Ruhose, Jens
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Day, George S.
7
Figlio, David N.
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Cebul, Randall D.
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Academy of Marketing / Conference <49., 2016, Newcastle-upon-Tyne>
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American Society of Newspaper Editors
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CESifo GmbH
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Working paper / National Bureau of Economic Research, Inc.
132
International journal of hospitality management
35
Health care management review : HCM review
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The review of economics and statistics
22
Discussion paper / Centre for Economic Policy Research
20
Journal of business research : JBR
18
Services marketing quarterly
18
The review of financial studies
18
Journal of retailing and consumer services
17
NBER working paper series
17
Quality management journal : QMJ
17
The journal of services marketing
17
Discussion paper series / IZA
15
Auditing : a journal of practice & theory
14
European journal of operational research : EJOR
14
Inquiry : a journal of health care organization, provision and financing
14
International journal of health care finance and economics
14
International journal of market research : JMRS ; the journal of the Market Research Society
13
Journal of air transport management
13
Economics of education review
12
Journal of business & economic statistics : JBES ; a publication of the American Statistical Association
12
The American economic review
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Contemporary accounting research : a journal of the Canadian Academic Accounting Association
11
Journal of health economics
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Journal of hospitality marketing & management
11
Journal of human resources : JHR
11
Academy of Management journal : AMJ
10
Applied economics
10
Health affairs : at the intersection of health, health care, and policy
10
International journal of contemporary hospitality management
10
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of policy analysis and management : the journal of the Association for Public Policy Analysis and Management
10
Journal of political economy
10
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10
American economic journal : a journal of the American Economic Association
9
Health care financing review
9
Health marketing quarterly
9
Managing service quality : MSQ ; an international journal
9
The Milbank quarterly
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ECONIS (ZBW)
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Other ZBW resources
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USB Cologne (EcoSocSci)
11
EconStor
8
RePEc
8
BASE
3
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1
Multiattribute dimensions of service quality in the all-you-can-eat buffet restaurant industry
Oyewole, Philemon
- In:
Journal of hospitality marketing & management
22
(
2013
)
1/2
,
pp. 1-24
Persistent link: https://www.econbiz.de/10009736317
Saved in:
2
Segmenting green consumers in the United States : implications for green marketing
Park, Jin Seong
;
Lee, Jinhee
- In:
Journal of promotion management : JPM
20
(
2014
)
5
,
pp. 571-589
Persistent link: https://www.econbiz.de/10010467267
Saved in:
3
Offering a downgraded service to enhance profit?
Li, Shaorui
;
Chen, Jing
;
Chen, Bintong
- In:
Journal of the Operational Research Society : OR
67
(
2016
)
2
,
pp. 302-311
Persistent link: https://www.econbiz.de/10011516503
Saved in:
4
Non-technological and mixed modes of innovation in the United States : evidence from the Business Research and Development and Innovation Survey, 2008 - 2011
Sanchez, Juana
-
2014
Persistent link: https://www.econbiz.de/10010476340
Saved in:
5
Research on the structure of public fiscal expenditure based on the cluster analysis methods
Liu, Qingjie
;
Ren, Dexiao
- In:
Modern economy
6
(
2015
)
6
,
pp. 700-706
Persistent link: https://www.econbiz.de/10011384558
Saved in:
6
Scales in services marketing research : a critique and way forward
Gilmore, Audrey
;
McMullan, Rosalind
- In:
European journal of marketing : EJM
43
(
2009
)
5/6
,
pp. 640-651
Persistent link: https://www.econbiz.de/10009525841
Saved in:
7
Perceived fairness of differential customer treatment
Mayser, Sabine
-
2011
Persistent link: https://www.econbiz.de/10009690554
Saved in:
8
Cultural value, consumption value, and global brand image : a cross-national study
Park, Hye-Jung
;
Rabolt, Nancy J.
- In:
Psychology & marketing
26
(
2009
)
8
,
pp. 714-735
Persistent link: https://www.econbiz.de/10003867768
Saved in:
9
A survey of the challenges and pitfalls of cluster analysis application in market segmentation
Tuma, Michael N.
;
Decker, Reinhold
;
Scholz, Sören W.
- In:
International journal of market research : JMRS ; the …
53
(
2011
)
3
,
pp. 391-414
Persistent link: https://www.econbiz.de/10009160888
Saved in:
10
Pickup and delivery network segmentation using contiguous geographic clustering
Jarrah, A. I.
;
Bard, J. F.
- In:
Journal of the Operational Research Society : OR
62
(
2011
)
10
,
pp. 1827-1843
Persistent link: https://www.econbiz.de/10009312201
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