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Equal opportunities but unequal mentoring? : the perceptions of mentoring by Black and minority ethnic academics in the UK university sector

Harris, Lloyd C.; Ogbonna, Emmanuel - In: Human resource management journal : HRMJ ; the … 33 (2023) 4, pp. 940-956

Persistent link: https://www.econbiz.de/10014442502

Service employees and customer phone rage : an empirical analysis

Harris, Lloyd C. - In: European journal of marketing : EJM 47 (2013) 3/4, pp. 463-484

Persistent link: https://www.econbiz.de/10009733023

The adoption of information technology in a mature British family firm

Ogbonna, Emmanuel; Harris, Lloyd C. - In: Culturally-sensitive models of family business in Anglo …, (pp. 195-213). 2008

Persistent link: https://www.econbiz.de/10003788017

The dynamics underlying service firm-customer relationships : insights from a study of English Premier League soccer fans

Harris, Lloyd C.; Ogbonna, Emmanuel - In: Journal of service research : JSR 10 (2007/08) 4, pp. 382-399

Persistent link: https://www.econbiz.de/10003705726

Hiding customer complaints : studying the motivations and forms of service employees' complaint concealment behaviours

Harris, Lloyd C.; Ogbonna, Emmanuel - In: British journal of management : BJM 21 (2010) 2, pp. 262-279

Persistent link: https://www.econbiz.de/10003980439

Subcultural tensions in managing organisational culture : a study of an English Premier League football organisation

Ogbonna, Emmanuel; Harris, Lloyd C. - In: Human resource management journal 25 (2015) 2, pp. 217-232

Persistent link: https://www.econbiz.de/10011308936

All Anglos are alike? : a study of whinging Poms and bloody-minded Aussies

Harris, Lloyd C.; Russell-Bennett, Rebekah - In: Journal of marketing management : MM 31 (2015) 7/8, pp. 827-855

Persistent link: https://www.econbiz.de/10011309050

Ethnic gatekeeping on the shopfloor : a study of bases, motives and approaches

Harris, Lloyd C.; Ogbonna, Emmanuel - In: Work, employment & society : a journal of the British … 30 (2016) 1, pp. 59-76

Persistent link: https://www.econbiz.de/10011434839

Organizational cultural perpetuation : a case study of an English premier league football club

Ogbonna, Emmanuel; Harris, Lloyd C. - In: British journal of management : BJM 25 (2014) 4, pp. 667-686

Persistent link: https://www.econbiz.de/10010478657

Planning the future of rugby union: a study of the planning activities of UK rugby clubs

Harris, Lloyd C.; Jenkins, Huw - In: Marketing Intelligence & Planning 19 (2001) 2, pp. 112-124

Aims to: supply an exploration and description of the extent to which strategic marketing planning is being undertaken by UK rugby union clubs; and identify, explore and outline the main intra and extra‐organizational barriers and impediments to the development of planning within rugby clubs....

Persistent link: https://www.econbiz.de/10014945790