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Service management : operations, strategy, and information technology
Fitzsimmons, James A.; Fitzsimmons, Mona J. - 2006 - 5. ed., internat. ed.
Persistent link: https://www.econbiz.de/10002836504
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Service management : operations, strategy, and information technology
Fitzsimmons, James A.; Fitzsimmons, Mona J. - 2004 - 4. ed., internat. ed.
Persistent link: https://www.econbiz.de/10001775518
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Product-service modes of working : operations management implications
Wilkinson, Adrian (contributor) - 2009
Persistent link: https://www.econbiz.de/10009523800
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Services marketing management : a strategic perspective
Kasper, Hans; Helsdingen, Piet van; Gabbott, Mark - 2006 - 2. ed.
Persistent link: https://www.econbiz.de/10002469672
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Service systems management and engineering : creating strategic differentiation and operational excellence
Chang, Ching M.; Chang, C. M. - 2010
Persistent link: https://www.econbiz.de/10003895204
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Wettbewerbsorientiertes Management von Arztpraxen
Merk, Wolfgang - 1999
Persistent link: https://www.econbiz.de/10001374421
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Managing business risk : a practical guide to protecting your business
Reuvid, Jonathan (contributor) - 2005 - 2. ed.
Persistent link: https://www.econbiz.de/10002116390
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The productive models : the conditions of profitability
Boyer, Robert (contributor) - 2002
Persistent link: https://www.econbiz.de/10004725129
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Managing service companies : strategies for success
Irons, Ken - 1994
Persistent link: https://www.econbiz.de/10000348573
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Patientenwohl oder Rendite?
Kovner, Anthony R. - In: Harvard-Business-Manager : das Wissen der Besten 32 (2010) 12, pp. 96-101
Persistent link: https://www.econbiz.de/10008736697