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Developing a scale for proactive improvement within logistics outsourcing relationships

Wallenburg, Carl Marcus; Knemeyer, A. Michael; Goldsby, … - In: The international journal of logistics management 21 (2010) 1, pp. 5-21

Persistent link: https://www.econbiz.de/10003996627

Logistics outsourcing performance and loyalty behavior : comparisons between Germany and the United States

Wallenburg, Carl Marcus; Cahill, David L.; Goldsby, … - In: International journal of physical distribution & … 40 (2010) 7, pp. 579-602

Persistent link: https://www.econbiz.de/10008658425

Commitment and trust as drivers of loyalty in logistics outsourcing relationships : cultural differences between the United States and Germany

Wallenburg, Carl Marcus; Cahill, David L.; Knemeyer, A. … - In: Journal of business logistics : JBL 32 (2011) 1, pp. 83-98

Persistent link: https://www.econbiz.de/10009012808

Customer loyalty in third party logistics relationships : findings from studies in the USA and Germany ; with 114 tables

Cahill, David L. - 2007

Persistent link: https://www.econbiz.de/10003362122

Customer Loyalty in Third Party Logistics Relationships : Findings from Studies in Germany and the USA

Cahill, David L. (contributor) - 2007

validated using empirical data from nearly 800 logistics managers in Germany and the USA. The author reviews the effects of … validated using empirical data from nearly 800 logistics managers in Germany and the USA. Effects of different relational … factors on the customer loyalty model are identified and cultural differences between Germany and the USA are revealed …

Persistent link: https://www.econbiz.de/10013520666

Trust, transactions, and information technologies in the US logistics industry

Aoyama, Yoku; Ratick, Samuel J. - In: Economic geography 83 (2007) 2, pp. 159-180

Persistent link: https://www.econbiz.de/10003486673

The empowerment of frontline service staff in 3PL companies

Ellinger, Alexander E.; Keller, Scott B.; Elmadağ … - In: Journal of business logistics : JBL 31 (2010) 1, pp. 79-98

Persistent link: https://www.econbiz.de/10003985929

Logistics service providers and their customers : gaining commitment through organizational implants

Grawe, Scott J.; Daugherty, Patricia J.; Dant, Rajiv P. - In: Journal of business logistics : JBL 33 (2012) 1, pp. 50-63

Persistent link: https://www.econbiz.de/10009533344

Managing and measuring value co-creation in business-to-business relationships

Lambert, Douglas M.; Enz, Matias G. - In: Journal of marketing management : MM 28 (2012) 13/14, pp. 1588-1625

Persistent link: https://www.econbiz.de/10009697976

Examining logistics outsourcing practices in the United States : from the perspectives of third-party logistics service users

Min, Ho-key - In: Logistics research 6 (2013) 4, pp. 133-144

Persistent link: https://www.econbiz.de/10010223142

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