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United States
USA
28
Human Resource Management
15
Personalmanagement
15
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10
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Union membership
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Welt
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World
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English
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Batt, Rosemary L.
22
Appelbaum, Eileen
8
Batt, Rosemary
7
Kwon, Hyunji
5
Doellgast, Virginia
4
Bernhardt, Annette
2
Colvin, Alexander James
2
Houseman, Susan N.
2
Liu, Xiangmin
2
Osterman, Paul
2
Banerjee, Mallika
1
Darbishire, Owen
1
Frost, Ann C.
1
Katz, Harry Charles
1
Keefe, Jeffrey
1
Keefe, Jeffrey H.
1
Lee, Jae Eun
1
Nohara, Hiroatsu
1
Valcour, Monique
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Van Jaarsveld, Danielle
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Economic Policy Institute <Washington, DC>
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ILR review : the journal of work and policy
5
Working paper series / Center for Advanced Human Resource Studies
5
Academy of Management journal : AMJ
1
BJIR : an international journal of employment relations
1
Brookings trade forum
1
Challenge
1
Creating competitive capacity : labor market institutions and workplace practices in Germany and the United States
1
Financialization, new investment funds, and labour : an international comparison
1
Industrial relations : a journal of economy & society
1
International contributions to labour studies : publ. for the Cambridge Political Economy Society and the Higgins Labor Research Center, University of Notre Dame
1
Journal of management : JOM
1
Labor, business, and change in Germany and the United States
1
The international journal of human resource management
1
The next available operator : managing human resources in Indian business process outsourcing industry
1
Upjohn Institute Working Paper
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ECONIS (ZBW)
28
RePEc
1
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1
Managing customer services : human resource practices, turnover, and sales growth
Batt, Rosemary
-
2000
Persistent link: https://www.econbiz.de/10001601679
Saved in:
2
Strategic segmentation in frontline services : matching customers, employees, and human resource systems
Batt, Rosemary
-
2000
Persistent link: https://www.econbiz.de/10001601681
Saved in:
3
Re-examining employee participation through the lens of stakeholder management
Batt, Rosemary
-
1999
Persistent link: https://www.econbiz.de/10001601686
Saved in:
4
Work organization, technology, and performance in customer service and sales
Batt, Rosemary L.
- In:
ILR review : the journal of work and policy
52
(
1999
)
4
,
pp. 539-564
Persistent link: https://www.econbiz.de/10001622246
Saved in:
5
Explaining wage inequality in telecommunications services : customer segmentation, human resource practices, and union decline
Batt, Rosemary L.
- In:
ILR review : the journal of work and policy
54
(
2000/01
)
2
,
pp. 425-449
Persistent link: https://www.econbiz.de/10001578484
Saved in:
6
Labor market institutions and restructuring in US deregulated telecommunications services
Batt, Rosemary L.
- In:
Creating competitive capacity : labor market …
,
(pp. 131-142)
.
2000
Persistent link: https://www.econbiz.de/10001494356
Saved in:
7
Workplace training policy : case studies of state and local experiments
Batt, Rosemary L.
;
Osterman, Paul
-
1993
Persistent link: https://www.econbiz.de/10000884543
Saved in:
8
A national policy for workplace training : lessons from state and local experiments
Batt, Rosemary L.
;
Osterman, Paul
-
1993
Persistent link: https://www.econbiz.de/10000880726
Saved in:
9
Service management and employment systems in US and Indian call centers
Batt, Rosemary L.
;
Doellgast, Virginia
;
Kwon, Hyunji
- In:
Brookings trade forum
(
2005
),
pp. 335-360
Persistent link: https://www.econbiz.de/10003326740
Saved in:
10
Service management and employment systems in U.S. and Indian call centers
Batt, Rosemary L.
(
contributor
); …
-
2005
Persistent link: https://www.econbiz.de/10003279767
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