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~subject:"United States"
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United States
Relationship marketing
26,367
Beziehungsmarketing
25,692
Service quality
21,767
Dienstleistungsqualität
21,016
Vertrauen
17,129
Confidence
16,510
Customer satisfaction
15,533
Consumer behaviour
14,899
Konsumentenverhalten
14,686
Kundenzufriedenheit
13,950
Theorie
5,216
Theory
5,133
Deutschland
4,232
Structural equation model
4,198
Strukturgleichungsmodell
4,174
Germany
4,064
USA
3,339
Qualitätsmanagement
3,210
Brand management
3,179
Markenführung
3,167
Lieferantenmanagement
3,162
Supplier relationship management
3,158
Quality management
3,141
Electronic Commerce
3,023
E-commerce
2,934
Social Web
2,883
Social web
2,882
Wirtschaftsprüfung
2,636
Financial audit
2,628
Online-Handel
2,590
Online retailing
2,581
Brand image
2,535
Markenimage
2,528
Trust
2,257
Marketingmanagement
2,169
Marketing management
2,157
Online-Marketing
2,151
Internet marketing
2,137
Krankenhaus
2,119
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570
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373
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Article
2,430
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823
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2,117
Aufsatz in Zeitschrift
2,117
Graue Literatur
456
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456
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401
Working Paper
401
Aufsatz im Buch
286
Book section
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Hochschulschrift
92
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81
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59
Fallstudie
59
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Sammelwerk
46
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35
Sammlung
35
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16
Guidebook
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Ratgeber
14
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11
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Amtsdruckschrift
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3
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3
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English
3,177
German
70
Undetermined
7
French
2
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Hanushek, Eric Alan
19
Smith, Alan D.
16
Rivkin, Steven G.
13
Han, Heesup
12
Jang, Soocheong
12
Rebitzer, James B.
12
Staiger, Douglas
12
Algan, Yann
9
Bohnet, Iris
9
Huckman, Robert S.
9
Walsh, Gianfranco
9
Woessmann, Ludger
9
Gruber, Jonathan
8
Kane, Thomas J.
8
Kessler, Daniel P.
8
Kumar, V.
8
Mattila, Anna S.
8
Rockoff, Jonah E.
8
Ruhose, Jens
8
Figlio, David N.
7
Johnson, Michael D.
7
Netessine, Serguei
7
Prybutok, Victor R.
7
Rupp, Nicholas G.
7
Stevenson, Betsey
7
Taylor, Lowell J.
7
Votruba, Mark
7
Wolfers, Justin
7
Bloom, Nicholas
6
Cutler, David M.
6
Doyle, Joseph J.
6
Homburg, Christian
6
Ko, Yong Jae
6
Kolstad, Jonathan
6
List, John A.
6
McMillan, Robert
6
Min, Ho-key
6
Pathak, Parag A.
6
Ryu, Kisang
6
Smith, Jeffrey A.
6
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National Bureau of Economic Research
19
IGI Global
6
USA / General Accounting Office
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John F. Kennedy School of Government
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Edward Elgar Publishing
2
Hongkong / Securities and Futures Commission
2
Springer Fachmedien Wiesbaden
2
American Society for Quality
1
Arthur D. Little International Inc. <Wiesbaden>
1
Business Information Centre <Toronto>
1
CESifo GmbH
1
Cato Institute
1
Confederation of Britisch Industry
1
Department of Health, Education, and Welfare
1
Econometrisch Instituut <Rotterdam>
1
European Auditing Research Network
1
Fachhochschule Stralsund / Fachbereich Wirtschaft
1
Federal Reserve Bank of St. Louis
1
Fraunhofer-Institut für Produktionstechnologie IPT
1
Friedrich-Schiller-Universität Jena
1
Gottfried Wilhelm Leibniz Universität Hannover
1
Hartford National Bank and Trust Company
1
Industrial Relations Research Association
1
Institut für Weltwirtschaft
1
Internationales Symposium Evaluation of Integrated Delivery Systems - Performance Measurement <2000, Berlin>
1
Johns Hopkins University / Department of Economics
1
Ludwig-Maximilians-Universität München
1
National Academies of Sciences, Engineering, and Medicine / Committee on Accounting for Socioeconomic Status in Medicare Payment Programs
1
National Institute of Economic and Social Research
1
OECD
1
President's Science Advisory Committee
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Roundtable on Capacity Building through Efficient Use of Existing Airport Infrastructure <2017, Querétaro>
1
Stanford Institute for Economic Policy Research
1
The Wharton Financial Institutions Center
1
USA / Bureau of Labor Statistics
1
USA / Congress / Senate / Committee on Commerce, Science, and Transportation
1
USA / Court of Customs and Patent Appeals
1
United States / Congress / House / Committee on Ways and Means / Subcommittee on Health
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Working paper / National Bureau of Economic Research, Inc.
146
International journal of hospitality management
54
Journal of business research : JBR
44
Journal of retailing and consumer services
31
The journal of services marketing
31
Health care management review : HCM review
30
Industrial marketing management : the international journal for industrial and high-tech firms
25
Services marketing quarterly
22
Journal of service research : JSR
20
Academy of Management journal : AMJ
19
Discussion paper series / IZA
19
Journal of the Academy of Marketing Science
19
Psychology & marketing
19
Discussion paper / Centre for Economic Policy Research
18
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
18
NBER working paper series
17
Quality management journal : QMJ
17
Enron and world finance : a case study in ethics
16
Harvard business review : HBR
16
Auditing : a journal of practice & theory
14
Inquiry : a journal of health care organization, provision and financing
14
International journal of health care finance and economics
14
The American economic review
14
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
13
Economics of education review
13
Journal of air transport management
13
Journal of business ethics : JOBE
13
Journal of marketing management : MM
13
Journal of marketing theory and practice
13
Health affairs : at the intersection of health, health care, and policy
12
Journal of marketing
12
Managing service quality : MSQ ; an international journal
12
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
12
The review of economics and statistics
12
American economic journal : a journal of the American Economic Association
11
CESifo working papers
11
International journal of contemporary hospitality management
11
International public management journal
11
Journal of consumer research : JCR ; an interdisciplinary bimonthly
11
Journal of health economics
11
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ECONIS (ZBW)
3,242
RePEc
8
USB Cologne (EcoSocSci)
2
EconStor
1
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1
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3,253
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date (oldest first)
1
The role of etail quality, e-satisfaction and e-trust in online loyalty development process
Kim, Jiyoung
;
Jin, Byoungho
;
Swinney, Jane L.
- In:
Journal of retailing and consumer services
16
(
2009
)
4
,
pp. 239-247
Persistent link: https://www.econbiz.de/10003864515
Saved in:
2
The stepwise process relationship between strategic leadership, quality practices, and performances : an empirical analysis in the U.S. and China manufacturing
Cho, Young Sik
;
Thiagarajan, Palaniappan
;
Chong, Hyonsong
; …
- In:
International journal of operations and quantitative …
23
(
2017
)
2
,
pp. 147-160
Persistent link: https://www.econbiz.de/10011732634
Saved in:
3
A longitudinal investigation to test the validity of the American customer satisfaction model in the US hotel industry
Kim, Seung Hyun
;
Cha, JaeMin
;
Singh, A. J.
;
Knutson, Bonnie
- In:
International journal of hospitality management
35
(
2013
),
pp. 193-202
Persistent link: https://www.econbiz.de/10010225810
Saved in:
4
Effects of perceived service fairness on emotions, and behavioral intentions in restaurants
Namkung, Young
;
Jang, Soo Cheong Shawn
- In:
European journal of marketing : EJM
44
(
2010
)
9/10
,
pp. 1233-1259
Persistent link: https://www.econbiz.de/10008661743
Saved in:
5
Variety seeking in restaurant choice and its drivers
Ha, Jooyeon
;
Jang, Soocheong
- In:
International journal of hospitality management
32
(
2013
),
pp. 155-168
Persistent link: https://www.econbiz.de/10009717654
Saved in:
6
IT implementation and customer results : the mediating role of the competitive priorities achieved by the firm
Rios de Haro, Manuel
;
Opazo-Basáez, Marco
; …
- In:
International journal of business environment : IJBE
10
(
2019
)
4
,
pp. 329-345
Persistent link: https://www.econbiz.de/10012144622
Saved in:
7
Establishing loyalty from consumers' CSR perception toward the restaurants offering nutritional information
Rehman, Mohsin Abdur
;
Park-Poaps, Haesun
;
Lodhi, Rab Nawaz
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 206-225
Persistent link: https://www.econbiz.de/10013178034
Saved in:
8
Consumer sociability and service provider expertise influence on service relationship success
Spake, Deborah F.
;
Megehee, Carol M.
- In:
The journal of services marketing
24
(
2010
)
4
,
pp. 314-324
Persistent link: https://www.econbiz.de/10008653373
Saved in:
9
Does patient trust promote better care?
Dwyer, Debra Sabatini
;
Liu, Hong
;
Rizzo, John A.
- In:
Applied economics
44
(
2012
)
16/18
,
pp. 2283-2295
Persistent link: https://www.econbiz.de/10009572742
Saved in:
10
The moderating influence of broad-scope trust on customer-seller relationships
Hansen, Torben
- In:
Psychology & marketing
29
(
2012
)
5
,
pp. 350-364
Persistent link: https://www.econbiz.de/10009547317
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