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~subject:"United States"
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Einfluss der internen Qualität...
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Subject
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United States
Service quality
21,659
Dienstleistungsqualität
20,907
Erfolgsfaktor
17,661
Success factor
15,628
Customer satisfaction
15,472
Kundenzufriedenheit
13,887
Job satisfaction
13,669
Arbeitszufriedenheit
12,958
Consumer behaviour
7,527
Relationship marketing
7,513
Beziehungsmarketing
7,473
Konsumentenverhalten
7,335
Deutschland
6,419
Germany
5,916
Unternehmensberatung
4,459
Consultancy services
3,657
Qualitätsmanagement
3,303
USA
3,290
Quality management
3,221
Theorie
2,958
Theory
2,881
Employee retention
2,821
Mitarbeiterbindung
2,821
Wirtschaftsprüfung
2,646
Financial audit
2,626
Arbeitsverhalten
2,582
Work behaviour
2,572
Leistungsmotivation
2,291
Unternehmenserfolg
2,279
Work motivation
2,263
Satisfaction
2,239
Krankenhaus
2,176
Hospital
2,149
Firm performance
2,060
Personalmanagement
2,041
Human Resource Management
2,035
Führungsstil
2,026
Leadership style
2,013
job satisfaction
1,969
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Undetermined
509
Free
302
Type of publication
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Article
2,240
Book / Working Paper
925
Type of publication (narrower categories)
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Article in journal
1,972
Aufsatz in Zeitschrift
1,972
Graue Literatur
414
Non-commercial literature
414
Arbeitspapier
338
Working Paper
338
Aufsatz im Buch
246
Book section
246
Hochschulschrift
133
Thesis
117
Case study
83
Fallstudie
83
Collection of articles of several authors
52
Sammelwerk
52
Ratgeber
30
Collection of articles written by one author
27
Sammlung
27
Guidebook
24
Bibliografie enthalten
22
Bibliography included
22
Reprint
19
Aufsatzsammlung
16
Konferenzschrift
13
Interview
9
Amtsdruckschrift
8
Conference paper
8
Conference proceedings
8
Government document
8
Konferenzbeitrag
8
Company information
6
Firmeninformation
6
Biografie
5
Lehrbuch
5
Textbook
5
Glossar enthalten
4
Glossary included
4
Biography
3
Fallstudiensammlung
3
Systematic review
3
Umfrage
3
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English
2,994
German
170
Undetermined
7
French
1
Author
All
Hanushek, Eric Alan
19
Rivkin, Steven G.
13
Jang, Soocheong
12
Rebitzer, James B.
12
Staiger, Douglas
12
Krueger, Alan B.
10
Han, Heesup
9
Mas, Alexandre
9
Woessmann, Ludger
9
Antecol, Heather
8
Cobb-Clark, Deborah A.
8
Gruber, Jonathan
8
Huckman, Robert S.
8
Kane, Thomas J.
8
Kessler, Daniel P.
8
Rockoff, Jonah E.
8
Ruhose, Jens
8
Figlio, David N.
7
Prybutok, Victor R.
7
Rupp, Nicholas G.
7
Taylor, Lowell J.
7
Votruba, Mark
7
Bloom, Nicholas
6
Cutler, David M.
6
Doyle, Joseph J.
6
Heywood, John S.
6
Kleiner, Morris M.
6
Kolstad, Jonathan
6
McMillan, Robert
6
Min, Ho-key
6
Pathak, Parag A.
6
Ryu, Kisang
6
Smith, Jeffrey A.
6
Bender, Keith A.
5
Blanchflower, David G.
5
Cebul, Randall D.
5
Eide, Eric R.
5
Fairlie, Robert W.
5
Grabowski, David C.
5
Ha, Jooyeon
5
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Institution
All
National Bureau of Economic Research
20
IGI Global
8
Edward Elgar Publishing
3
FinanzBuch Verlag
3
Springer Fachmedien Wiesbaden
3
USA / General Accounting Office
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Forschungsinstitut zur Zukunft der Arbeit
2
Hongkong / Securities and Futures Commission
2
NetLibrary, Inc
2
OECD
2
University of Sussex / Science Policy Research Unit
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
Akademie der Wissenschaften <Berlin, West> / Arbeitsgruppe Kultur und Technische Innovationen
1
American Society for Quality
1
Anglo-German Foundation for the Study of Industrial Society
1
Association for Manufacturing Excellence
1
Association of Consulting Management Engineers
1
Berlin-Brandenburgische Akademie der Wissenschaften / Arbeitsgruppe Kultur und Technische Innovationen
1
Brookings Institution
1
Business Information Centre <Toronto>
1
C. Eugen Maier Metallverarbeitung GmbH <Fellbach>
1
CESifo GmbH
1
CRC Press <Boca Raton, Fla.>
1
Campus Verlag
1
Cato Institute
1
Commercial Development Association
1
Department of Health, Education, and Welfare
1
Deutschland / Bundeswehr / Universität Hamburg
1
European Conference on Gender Equality in Higher Education <5, 2007, Berlin>
1
FAO
1
Fachhochschule Reutlingen / European School of Business
1
Federal Reserve Bank of St. Louis
1
Forschungsinstitut für Öffentliche Verwaltung
1
Fraunhofer-Institut für Produktionstechnologie IPT
1
Gottfried Wilhelm Leibniz Universität Hannover
1
Hamburger Forum Medienökonomie
1
Harvard Business Review Press
1
Industrial Relations Research Association
1
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Published in...
All
Working paper / National Bureau of Economic Research, Inc.
136
International journal of hospitality management
48
Academy of Management journal : AMJ
36
Health care management review : HCM review
36
Journal of vocational behavior
29
Discussion paper series / IZA
24
Harvard business review : HBR
23
The journal of services marketing
23
Journal of retailing and consumer services
22
Journal of business research : JBR
18
NBER working paper series
18
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
17
Quality management journal : QMJ
17
International journal of health care finance and economics
15
Services marketing quarterly
15
Auditing : a journal of practice & theory
14
Harvard-Business-Manager : das Wissen der Besten
14
Inquiry : a journal of health care organization, provision and financing
14
International public management journal
14
Journal of air transport management
14
Journal of service research : JSR
14
Industrial marketing management : the international journal for industrial and high-tech firms
13
International journal of contemporary hospitality management
13
Journal of human resources : JHR
13
Journal of managerial issues : JMI
13
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
12
Economics of education review
12
Managing service quality : MSQ ; an international journal
12
Business horizons
11
Health affairs : at the intersection of health, health care, and policy
11
Industrial relations : a journal of economy & society
11
Journal of health economics
11
Journal of policy analysis and management : the journal of the Association for Public Policy Analysis and Management
11
SpringerLink / Bücher
11
The American economic review
11
The journal of product innovation management : an international publication of the Product Development & Management Association
11
The review of economics and statistics
11
American economic journal : a journal of the American Economic Association
10
Health care financing review
10
Human relations
10
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Source
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ECONIS (ZBW)
3,153
RePEc
8
USB Cologne (EcoSocSci)
3
EconStor
1
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10
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3,165
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date (oldest first)
1
Effects of different stakeholder groups' strategic control on organizational effectiveness and well-being of customers and employees : an empirical investigation
Ben-Ner, Avner
;
Ren, Ting
- In:
Corporate social responsibility and corporate …
,
(pp. 381-409)
.
2011
Persistent link: https://www.econbiz.de/10008797597
Saved in:
2
Explaining satisfaction in double deviation scenarios : the effects of anger and distributive justice
Casado-Díaz, Ana B.
(
contributor
); …
-
2006
-
1. ed.
Persistent link: https://www.econbiz.de/10003377682
Saved in:
3
The effect of expecting to evaluate on quality and satisfaction evaluations
Ofir, Chezy
;
Simonson, Itamar
-
1999
Persistent link: https://www.econbiz.de/10001453931
Saved in:
4
America's service meltdown : restoring service excellence in the age of the customer
Pupo, Raul
-
2010
Persistent link: https://www.econbiz.de/10003942364
Saved in:
5
Measuring the service quality of luxury hotel chains in the USA
Min, Ho-key
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 465-479
Persistent link: https://www.econbiz.de/10011927282
Saved in:
6
Power : how J. D. Power III became the auto industry's adviser, confessor, and eyewitness to history
Morgans, Sarah
;
Thorness, Bill
-
2013
-
1. ed.
Persistent link: https://www.econbiz.de/10010191469
Saved in:
7
The drivers of customer satisfaction in strategic consulting engagements : a global study
Haverila, Matti
;
Bateman, Earl Robert
;
Naumann, Earl Robert
- In:
Management decision : MD
49
(
2011
)
8
,
pp. 1354-1370
Persistent link: https://www.econbiz.de/10009355020
Saved in:
8
A tale of two alliances
Augustine, M. Sean
;
Cooper, Cecily D.
- In:
Organizational dynamics : a quarterly review of …
38
(
2009
)
1
,
pp. 37-51
Persistent link: https://www.econbiz.de/10003818939
Saved in:
9
Should management consultants charge clients on a contingency basis for merger and acquisition work?
Connell, Richard Brook
;
Zalan, Tatiana
- In:
The service industries journal
32
(
2012
)
16
,
pp. 2677-2689
Persistent link: https://www.econbiz.de/10009693471
Saved in:
10
Sustaining superior performance through a bubble : inter-firm differences in the e-consulting industry
Prats, M. Julia
;
Nanda, Ashish
- In:
Restructuring strategy : new networks and industry …
,
(pp. 113-138)
.
2005
Persistent link: https://www.econbiz.de/10002601589
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