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The effects of post-adoption beliefs on continuance use of a microblogging service : the role of network externalities
Xu, Jian; Li, Xin; Niu, Hong - In: International journal of networking and virtual … 17 (2017) 1, pp. 88-102
Persistent link: https://www.econbiz.de/10011774826
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The role of self-efficacy, trust, and experience and the mediating effects of satisfaction in the choice of C2C e-commerce among young adults
Leonard, Lori N. K.; Jones, Kiku - In: Journal of electronic commerce in organizations : the … 7 (2009) 3, pp. 1-20
Persistent link: https://www.econbiz.de/10003862991
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An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young; Gowen, Charles, III.; McFadden, Kathleen L. - In: Quality management journal : QMJ 25 (2018) 4, pp. 158-170
Persistent link: https://www.econbiz.de/10012309501
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Exit, tweets, and loyalty
Gans, Joshua; Goldfarb, Avi; Lederman, Mara - 2017
Hirschman's Exit, Voice, and Loyalty highlights the role of “voice” when individuals confront an unexpected deterioration in quality. Yet, voice has received little attention. To motivate our empirical analysis, we develop a simple model of voice as the equilibrium of a relational contract...
Persistent link: https://www.econbiz.de/10011646339
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Exit, tweets and loyalty
Gans, Joshua; Goldfarb, Avi; Lederman, Mara - 2017
Persistent link: https://www.econbiz.de/10011612639
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An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young; Gowen, Charles, III.; McFadden, Kathleen L. - In: Quality management journal : QMJ 25 (2018) 4, pp. 158-170
Persistent link: https://www.econbiz.de/10011976340
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How public opinion forms
Wu, Fang; Huberman, Bernardo A. - In: Internet and network economics : 4th international …, (pp. 334-341). 2008
Persistent link: https://www.econbiz.de/10003792517
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The Wiki factor : a study of reputation management
DiStaso, Marcia Watson; Messner, Marcus; Stacks, Don W. - In: New media and public relations, (pp. 121-133). 2007
Persistent link: https://www.econbiz.de/10003553365
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Cross-cultural comparisons of popular YouTube ads : a content analysis of YouTube video ads in the U.S. and South Korea
Choi, Chang-Won - In: Journal of global scholars of marketing science : … 32 (2022) 2, pp. 145-161
Persistent link: https://www.econbiz.de/10013177323
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Online Community Experience (OCE) and its impact on customer attitudes : an exploratory study
Nambisan, Priya; Watt, James - In: International journal of electronic marketing and … 2 (2008/09) 2, pp. 150-175
Persistent link: https://www.econbiz.de/10003781049