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United States
Innovationsmanagement
37,423
Innovation management
34,485
Innovation
20,831
Customer satisfaction
15,559
Kundenzufriedenheit
13,976
Consumer behaviour
9,044
Konsumentenverhalten
8,888
Relationship marketing
7,604
Beziehungsmarketing
7,575
Service quality
6,865
Dienstleistungsqualität
6,684
Viral marketing
4,931
Virales Marketing
4,911
Produktentwicklung
4,091
Kundenintegration
4,052
Customer integration
4,045
New product development
3,776
Social Web
3,721
Social web
3,719
Theorie
3,490
Theory
3,456
Deutschland
3,444
Technischer Fortschritt
3,290
Germany
3,243
Technological change
3,171
Unternehmenserfolg
2,931
Firm performance
2,880
KMU
2,847
SME
2,845
Wissensmanagement
2,820
Knowledge management
2,724
Strategisches Management
2,445
Wissenstransfer
2,404
Knowledge transfer
2,390
Online-Marketing
2,336
Internet marketing
2,328
USA
2,296
Strategic management
2,222
Unternehmensnetzwerk
1,937
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Sammelwerk
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Bibliography included
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9
Sammlung
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Chesbrough, Henry William
11
Kerr, William R.
10
Han, Heesup
9
Jang, Soocheong
9
Gans, Joshua
8
Akcigit, Ufuk
7
Herstatt, Cornelius
7
O'Connor, Gina Colarelli
7
Cantwell, John
6
Euchner, Jim
6
Foley, C. Fritz
6
Hsu, David H.
6
Linton, Jonathan D.
6
Ryu, Kisang
6
Van Reenen, John
6
Aksoy, Lerzan
5
Cheng, T. C. E.
5
Frattini, Federico
5
Hagedoorn, John
5
Hippel, Eric von
5
Keiningham, Timothy
5
Malerba, Franco
5
Shimizu, Hiroshi
5
Stern, Scott
5
Van Haverbeke, Wim
5
Zhang, Hong
5
Aghion, Philippe
4
Carayannis, Elias G.
4
Chiesa, Vittorio
4
Christensen, Clayton M.
4
Cooper, Robert G.
4
Daim, Tugrul U.
4
Dougherty, Deborah Jane
4
Enkel, Ellen
4
Fuglsang, Lars
4
Gemünden, Hans Georg
4
Goldfarb, Avi
4
Ha, Jooyeon
4
Hsu, Maxwell K.
4
Hsu, Po-Hsuan
4
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IGI Global
27
National Bureau of Economic Research
7
Edward Elgar Publishing
5
OECD
5
National Research Council <USA> / Board on Science, Technology, and Economic Policy
2
National Research Council <USA> / Policy and Global Affairs
2
University of Sussex / Science Policy Research Unit
2
Agence Europe
1
Akademie der Wissenschaften <Berlin, West> / Arbeitsgruppe Kultur und Technische Innovationen
1
Anglo-German Foundation for the Study of Industrial Society
1
Berlin-Brandenburgische Akademie der Wissenschaften / Arbeitsgruppe Kultur und Technische Innovationen
1
British-North American Research Association (U.K.)
1
Bureau of Economic and Business Research <Champaign, Ill.>
1
Centre for Educational Research and Innovation
1
Conference Board
1
Conference on Bank Structure and Competition <40, 2004, Chicago, Ill.>
1
Deutsche Verlags-Anstalt
1
European Community as partners in industrial innovation
1
European Institute of Public Administration
1
European Research Associates
1
Federal Reserve Bank of Chicago
1
Fraunhofer-Institut für Produktionstechnologie IPT
1
Friedrich-Schiller-Universität Jena
1
Hochschule Offenburg
1
Hochschule Offenburg / Institute for Trade and Innovation
1
Hochschule Offenburg / Master-Studiengang Betriebswirtschaft
1
IMP Group
1
INSEAD
1
India / University Grants Commission
1
Industrial Liaison Program, Massachusetts Institute of Technology
1
International Centre for Trade and Sustainable Development
1
National Academies of Sciences, Engineering, Medicine / Committee on Capitalizing on Science, Technology, and Innovation: An Assessment of the Small Business Innovation Research Program - Phase II
1
National Academies of Sciences, Engineering, and Medicine
1
National Academies of Sciences, Engineering, and Medicine / Innovation Policy Forum
1
National Academy of Engineering
1
National Council for Science Education (India)
1
National Science Foundation (U.S.)
1
NetLibrary, Inc
1
Product Development & Management Association
1
QMOD-ICQSS Conference <16, 2013, Portorož>
1
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Published in...
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International journal of hospitality management
32
Research technology management : RTM
31
Technological forecasting & social change : an international journal
30
International journal of technology management : IJTM
28
Journal of business research : JBR
26
MIT sloan management review
25
Research policy : policy, management and economic studies of science, technology and innovation
24
The journal of product innovation management : an international publication of the Product Development & Management Association
22
Harvard business review : HBR
21
Working paper / National Bureau of Economic Research, Inc.
21
Industrial marketing management : the international journal for industrial and high-tech firms
20
Industrial and corporate change
19
Strategy & leadership : a publication of Strategic Leadership Forum
19
Technology analysis & strategic management
19
Journal of service research : JSR
16
R & D management
15
Technovation : the international journal of technological innovation, entrepreneurship and technology management
15
The journal of services marketing
15
Services marketing quarterly
14
Journal of retailing and consumer services
13
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
13
International journal of innovation management
12
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
12
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
12
Harvard-Business-Manager : das Wissen der Besten
11
Psychology & marketing
11
Journal of business venturing
10
Journal of marketing theory and practice
10
Industry and innovation
9
International journal of entrepreneurship and innovation management
9
Journal of consumer research : JCR ; an interdisciplinary bimonthly
9
Journal of marketing
9
Research on technological innovation, management and policy : a research annual
9
Academy of Management journal : AMJ
8
California management review
8
International journal of contemporary hospitality management
8
International journal of innovation and technology management
8
Journal of travel and tourism marketing
8
Managing service quality : MSQ ; an international journal
8
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
8
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ECONIS (ZBW)
2,219
RePEc
2
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1
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2,221
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1
Using dissatisfied customers as a source for innovative service ideas
Duverger, Philippe
- In:
Journal of hospitality & tourism research : JHTR ; the …
36
(
2012
)
4
,
pp. 537-563
Persistent link: https://www.econbiz.de/10009664095
Saved in:
2
The effect of on-line consumer reviews on consumer purchasing intention : the moderating role of involvement
Park, Do-Hyung
;
Lee, Jumin
;
Han, Ingoo
- In:
International journal of electronic commerce : IJEC
11
(
2007
)
4
,
pp. 125-148
Persistent link: https://www.econbiz.de/10003505779
Saved in:
3
The becoming of user-generated reviews : looking at the past to understand the future of managing reputation in the travel sector
Baka, Vasiliki
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 148-162
Persistent link: https://www.econbiz.de/10011440047
Saved in:
4
Leveraging user-generated content for product promotion : the effects of firm-highlighted reviews
Yi, Cheng
;
Jiang, Zhenhui
;
Li, Xiuping
;
Lu, Xianghua
- In:
Information systems research : ISR
30
(
2019
)
3
,
pp. 711-725
Persistent link: https://www.econbiz.de/10012118878
Saved in:
5
Guest editorial: The engagement of customers beyond their expected roles
Pervan, Simon J.
;
Bove, Liliana L.
- In:
Journal of strategic marketing
19
(
2011
)
7
,
pp. 551-554
Persistent link: https://www.econbiz.de/10009533080
Saved in:
6
Reaktionen von Unternehmen auf Kundenfehler bei der Dienstleistungserstellung
Thomas, Katharina Johanna
-
2017
Persistent link: https://www.econbiz.de/10011723757
Saved in:
7
We need banks, but not only in banking : the case for user-centric platform propositions beyond financing
Kader, Adem
- In:
Journal of digital banking
4
(
2019
)
4
,
pp. 175-183
Persistent link: https://www.econbiz.de/10012156118
Saved in:
8
Consumer shopping value, satisfaction and loyalty in discount retailing
Carpenter, Jason M.
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 358-363
Persistent link: https://www.econbiz.de/10003742276
Saved in:
9
Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth
Kim, Woo Gon
;
Ng, Christy Yen Nee
;
Kim, Yen-soon
- In:
International journal of hospitality management
28
(
2009
)
1
,
pp. 10-17
Persistent link: https://www.econbiz.de/10003798132
Saved in:
10
Critical incidents in tourism: failure, recovery, custumer switching, and word-of-mouth behaviors
Swanson, Scott R.
;
Hsu, Maxwell K.
- In:
Journal of travel and tourism marketing
26
(
2009
)
2
,
pp. 180-194
Persistent link: https://www.econbiz.de/10003863497
Saved in:
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