//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"United States"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Improving service operations :...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
United States
Hospital
18
Krankenhaus
18
Dienstleistungsqualität
14
Quality management
14
Qualitätsmanagement
14
Service quality
14
USA
14
Gesundheitsversorgung
8
Health care
8
Hospitals
7
Firm performance
6
Lean
6
Operations management
6
Patients
6
Six Sigma
6
United States of America
6
Unternehmenserfolg
6
healthcare
6
Business process management
5
Customer satisfaction
5
Kundenzufriedenheit
5
Lean Management
5
Lean management
5
Patienten
5
Prozessmanagement
5
Corporate culture
4
Gesundheitswesen
4
Health care system
4
Knowledge management
4
Lean Production
4
Lean production
4
Patient safety
4
Unternehmenskultur
4
Wissensmanagement
4
patient safety
4
Continuous Quality Improvement
3
Healthcare operations
3
Lieferkette
3
Project management
3
more ...
less ...
Online availability
All
Undetermined
7
Type of publication
All
Article
14
Type of publication (narrower categories)
All
Article in journal
13
Aufsatz in Zeitschrift
13
Aufsatz im Buch
1
Book section
1
Language
All
English
14
Author
All
McFadden, Kathleen L.
8
Gowen, Charles, III.
7
Stock, Gregory N.
5
Lee, Jung Young
3
McDermott, Christopher M.
3
Greis, Noel P.
2
Henagan, Stephanie C.
2
Stock, Gregory
2
Fischer, William
1
Fischer, William A.
1
Golmohammadi, Davood
1
Lee, Min Kyung
1
McDermott, Christopher
1
Mellat-Parasat, Mahour
1
Miller, Jason W.
1
Settaluri, Sriranjita
1
Shah, Rachna
1
Shepherd, Dean A.
1
more ...
less ...
Published in...
All
Quality management journal : QMJ
3
Journal of operations management
2
American journal of business : applying research to practice ; AJB
1
Health care management review : HCM review
1
International journal of innovation management
1
International journal of operations & production management
1
International journal of production economics
1
Journal of health organization and management
1
Operations management research : OMR ; advancing practice through theory
1
Technology and operations management
1
Technovation : the international journal of technological innovation, entrepreneurship and technology management
1
more ...
less ...
Source
All
ECONIS (ZBW)
14
Showing
1
-
10
of
14
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Organizational culture, knowledge management, and patient safety in U.S. hospitals
Stock, Gregory N.
;
McFadden, Kathleen L.
;
Gowen, …
- In:
Quality management journal : QMJ
17
(
2010
)
2
,
pp. 7-26
Persistent link: https://www.econbiz.de/10009518573
Saved in:
2
Knowledge management as a mediator for the efficacy of transformational leadership and quality management initiatives in US health care
Gowen, Charles, III.
;
Henagan, Stephanie C.
;
McFadden, …
- In:
Health care management review : HCM review
34
(
2009
)
2
,
pp. 129-140
Persistent link: https://www.econbiz.de/10003839586
Saved in:
3
The patient safety chain : transformational leadership's effect on patient safety culture, initiatives, and outcomes
McFadden, Kathleen L.
;
Henagan, Stephanie C.
;
Gowen, …
- In:
Journal of operations management
27
(
2009
)
5
,
pp. 390-404
Persistent link: https://www.econbiz.de/10003890336
Saved in:
4
Linking business strategy to service failures and financial performance : empirical evidence from the U.S. domestic airline industry
Mellat-Parasat, Mahour
;
Golmohammadi, Davood
;
McFadden, …
- In:
Journal of operations management
38
(
2015
),
pp. 14-24
Persistent link: https://www.econbiz.de/10011416927
Saved in:
5
Contrasting continuous quality improvement, Six Sigma, and lean management for enhanced outcomes in US hospitals
Gowen, Charles, III.
;
McFadden, Kathleen L.
;
Settaluri, …
- In:
American journal of business : applying research to …
27
(
2012
)
2
,
pp. 133-153
Persistent link: https://www.econbiz.de/10009711428
Saved in:
6
U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation
Lee, Jung Young
;
McFadden, Kathleen L.
;
Lee, Min Kyung
; …
- In:
International journal of production economics
234
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012502820
Saved in:
7
An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young
;
Gowen, Charles, III.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 158-170
Persistent link: https://www.econbiz.de/10012309501
Saved in:
8
An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young
;
Gowen, Charles, III.
;
McFadden, Kathleen L.
- In:
Quality management journal : QMJ
25
(
2018
)
4
,
pp. 158-170
Persistent link: https://www.econbiz.de/10011976340
Saved in:
9
Advanced manufacturing technology : does more radicalness mean more perceived benefits?
Shepherd, Dean A.
;
McDermott, Christopher M.
;
Stock, …
-
2007
Persistent link: https://www.econbiz.de/10003583302
Saved in:
10
Operational and contextual drivers of hospital costs
Stock, Gregory N.
;
McDermott, Christopher M.
- In:
Journal of health organization and management
25
(
2011
)
2
,
pp. 142-158
Persistent link: https://www.econbiz.de/10009240898
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->