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United States
Consumer behaviour
47
Konsumentenverhalten
46
Customer satisfaction
26
Service quality
26
Dienstleistungsqualität
21
Kundenzufriedenheit
20
Lieferantenmanagement
15
Supplier relationship management
15
Beziehungsmarketing
11
Relationship marketing
11
B-to-B-Marketing
9
Brand management
9
Business-to-business marketing
9
Cross-cultural management
9
India
9
Indien
9
Innovation
9
Interkulturelles Management
9
Markenführung
9
Brand image
8
China
8
Firm performance
8
Intercultural service encounters
8
USA
8
Unternehmenserfolg
8
Cultural identity
7
Customer service
7
Emerging economies
7
Kulturelle Identität
7
Kundenservice
7
Markenimage
7
Schwellenländer
7
Innovation management
6
Innovationsmanagement
6
Auslandsverlagerung
5
Globalization
5
Großbritannien
5
Interaction comfort
5
Marketing management
5
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English
8
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Sharma, Piyush
8
Dhawan, Abhinav
1
Lo, See Mei Mandy
1
Marshall, Roger
1
Mathur, Rajiv
1
Na, Woonbong
1
Rabbanee, Fazlul K.
1
Reday, Peter Alan
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Roy, Rajat
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Boundary spanning elements and the marketing function in organizations : concepts and empirical studies
1
Contemporary research in e-branding
1
European journal of marketing : EJM
1
Journal of euromarketing
1
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
1
Journal of international consumer marketing
1
Journal of marketing management : MM
1
The journal of services marketing
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ECONIS (ZBW)
8
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1
Offshore outsourcing of customer services : boon or bane?
Sharma, Piyush
- In:
The journal of services marketing
26
(
2012
)
5
,
pp. 352-364
Persistent link: https://www.econbiz.de/10009629142
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2
Demystifying cultural differences in country-of-origin effects : exploring the moderating roles of product type, consumption context, and involvement
Sharma, Piyush
- In:
Journal of international consumer marketing
23
(
2011
)
5
,
pp. 344-364
Persistent link: https://www.econbiz.de/10009383484
Saved in:
3
Cultural influences on consumer ethnocentrism : a multi-country investigation
Sharma, Piyush
- In:
Journal of euromarketing
19
(
2010
)
2/3
,
pp. 175-196
Persistent link: https://www.econbiz.de/10009384431
Saved in:
4
Country of origin effects in developed and emerging markets : exploring the contrasting roles of materialism and value consciousness
Sharma, Piyush
- In:
Journal of international business studies : JIBS ; an …
42
(
2011
)
2
,
pp. 285-306
Persistent link: https://www.econbiz.de/10008909561
Saved in:
5
Understanding consumer reactions to offshore outsourcing of customer services
Sharma, Piyush
;
Mathur, Rajiv
;
Dhawan, Abhinav
- In:
Contemporary research in e-branding
,
(pp. 228-240)
.
2009
Persistent link: https://www.econbiz.de/10003778220
Saved in:
6
Complainers versus non-complainers: a multi-national investigation of individual and situational influences on customer complaint behaviour
Sharma, Piyush
;
Marshall, Roger
;
Reday, Peter Alan
;
Na, …
- In:
Journal of marketing management : MM
26
(
2010
)
1/2
,
pp. 163-180
Persistent link: https://www.econbiz.de/10003979657
Saved in:
7
Exploring the interactions among external reference price, social visibility and purchase motivation in pay-what-you-want pricing
Roy, Rajat
;
Rabbanee, Fazlul K.
;
Sharma, Piyush
- In:
European journal of marketing : EJM
50
(
2016
)
5/6
,
pp. 816-837
Persistent link: https://www.econbiz.de/10011529671
Saved in:
8
Exploring the role of salesperson attributes and service behaviors in adaptive selling
Lo, See Mei Mandy
;
Sharma, Piyush
- In:
Boundary spanning elements and the marketing function …
,
(pp. 63-79)
.
2015
Persistent link: https://www.econbiz.de/10010506734
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