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Berger, Allen N.
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49
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32
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28
Correa, Ricardo
25
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24
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Levine, Ross
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Tehranian, Hassan
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Einav, Liran
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Humphrey, David B.
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Jagtiani, Julapa
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Jaremski, Matthew
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Journal of banking & finance
141
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78
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78
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70
International journal of hospitality management
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American journal of agricultural economics
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The review of financial studies
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The review of economics and statistics
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Journal of international consumer marketing
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The journal of finance : the journal of the American Finance Association
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Journal of consumer behaviour : an international research review
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Sport marketing quarterly : preferred journal of the Sport Marketing Association
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American economic journal : a journal of the American Economic Association
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International journal of retail & distribution management
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NBER Working Paper
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Staff reports / Federal Reserve Bank of New York
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ECONIS (ZBW)
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RePEc
44
USB Cologne (EcoSocSci)
16
EconStor
5
BASE
2
USB Cologne (business full texts)
1
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1
A field study of customers' switching behavior for
bank
services
Manrai, Lalita A.
;
Manrai, Ajay K.
- In:
Journal of retailing and consumer services
14
(
2007
)
3
,
pp. 208-215
Persistent link: https://www.econbiz.de/10003458652
Saved in:
2
Overall customer satisfaction with banking services (mobile, online, ATM, and
bank
teller) : comparison between the U.S. and China
Simmers, Christina S.
;
Rast, Rebecca
;
Schaefer, Allen D.
; …
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 226-239
Persistent link: https://www.econbiz.de/10013178036
Saved in:
3
Establishing loyalty from consumers' CSR perception toward the restaurants offering nutritional information
Rehman, Mohsin Abdur
;
Park-Poaps, Haesun
;
Lodhi, Rab Nawaz
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 206-225
Persistent link: https://www.econbiz.de/10013178034
Saved in:
4
First-class in-flight services and advertising effectiveness : antecedents of customer-centric innovativeness and brand loyalty in the United States (US) airline industry
Kim, Seontaik
;
Kim, Insin
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 118-140
Persistent link: https://www.econbiz.de/10011484678
Saved in:
5
Compensatory solution : can it save a company from a service failure?
Tran, Trang P.
;
Roswinanto, Widyarso
;
Yunus, Erlinda Nusron
- In:
Services marketing quarterly
37
(
2016
)
2
,
pp. 80-97
Persistent link: https://www.econbiz.de/10011486830
Saved in:
6
Customers' continuance intention regarding mobile service providers : a status quo bias perspective
Khedhaouria, Anis
;
Thurik, Adriaan R.
;
Gurau, Calin
; …
- In:
Journal of global information management : an official …
24
(
2016
)
4
,
pp. 1-21
Persistent link: https://www.econbiz.de/10011623471
Saved in:
7
Exploration of factors influencing body image satisfaction and purchase intent : millennial females
Rieke, Sara Emma
;
Fowler, Deborah Clay
;
Chang, Hyo Jung
; …
- In:
Journal of fashion marketing and management
20
(
2016
)
2
,
pp. 208-229
Persistent link: https://www.econbiz.de/10011575486
Saved in:
8
An alternative explanation of consumer product returns from the postpurchase dissonance and ecological marketing perspectives
Lee, Dong Hwan
- In:
Psychology & marketing
32
(
2015
)
1
,
pp. 49-64
Persistent link: https://www.econbiz.de/10011287639
Saved in:
9
Please clap! : how customer service quality perception affects the authenticity of sustainability initiatives
Brockhaus, Sebastian
;
Amos, Clinton
;
Fawcett, Amydee M.
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
4
,
pp. 396-420
Persistent link: https://www.econbiz.de/10011771059
Saved in:
10
Consumer search of multiple information sources and its impact on consumer price satisfaction
Jang, Sungha
;
Prasad, Ashutosh
;
Ratchford, Brian Thomas
- In:
Journal of interactive marketing : a quarterly …
40
(
2017
),
pp. 24-40
Persistent link: https://www.econbiz.de/10011777301
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