//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"United States"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Drivers of customer behavioral...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
United States
Consumer behaviour
83,651
Konsumentenverhalten
81,201
Relationship marketing
26,376
Beziehungsmarketing
25,701
Service quality
21,774
Dienstleistungsqualität
21,023
Einzelhandel
17,861
Customer satisfaction
15,536
Retail trade
15,261
Kundenzufriedenheit
13,953
Theorie
13,659
Theory
13,426
Portugal
12,351
Deutschland
8,884
Brand management
8,607
Markenführung
8,552
USA
8,056
Germany
7,822
Brand image
7,305
Markenimage
7,251
Online-Handel
6,852
Online retailing
6,832
Social Web
6,111
Social web
6,108
Electronic Commerce
5,553
Online-Marketing
5,482
Internet marketing
5,460
E-commerce
5,333
Brand
4,656
Markenartikel
4,652
Marketingmanagement
4,280
Marketing management
4,250
Emotion
3,932
Werbewirkung
3,770
Experiment
3,737
Preismanagement
3,732
Advertising effects
3,730
Pricing strategy
3,730
Verbraucherverhalten
3,605
more ...
less ...
Online availability
All
Undetermined
1,354
Free
919
Type of publication
All
Article
5,431
Book / Working Paper
2,195
Journal
25
Type of publication (narrower categories)
All
Article in journal
4,889
Aufsatz in Zeitschrift
4,889
Graue Literatur
1,248
Non-commercial literature
1,248
Arbeitspapier
1,061
Working Paper
1,061
Aufsatz im Buch
503
Book section
503
Hochschulschrift
208
Thesis
177
Collection of articles of several authors
119
Sammelwerk
119
Case study
88
Fallstudie
88
Collection of articles written by one author
73
Sammlung
73
Aufsatzsammlung
57
Lehrbuch
51
Textbook
50
Amtsdruckschrift
42
Government document
42
Reprint
30
Konferenzschrift
27
Conference paper
26
Konferenzbeitrag
26
Guidebook
25
Ratgeber
25
Bibliografie enthalten
22
Bibliography included
22
Statistik
21
Statistics
19
Glossar enthalten
18
Glossary included
18
Conference proceedings
17
Systematic review
13
Übersichtsarbeit
13
Bibliografie
11
No longer published / No longer aquired
10
Company information
6
Firmeninformation
6
more ...
less ...
Language
All
English
7,486
German
131
French
21
Undetermined
14
Portuguese
5
Spanish
5
Hungarian
1
Italian
1
Polish
1
Russian
1
Swedish
1
more ...
less ...
Author
All
Lusk, Jayson L.
20
Hanushek, Eric Alan
19
Jang, Soocheong
19
Einav, Liran
18
Smith, Alan D.
18
Kolstad, Jonathan
16
Hortaçsu, Ali
15
Stavins, Joanna
15
Gruber, Jonathan
14
Grewal, Dhruv
13
Han, Heesup
13
McFadden, Daniel
13
Rivkin, Steven G.
13
Schuh, Scott
13
Agarwal, Sumit
12
Mattila, Anna S.
12
Rebitzer, James B.
12
Staiger, Douglas
12
Tonsor, Glynn T.
12
Winter, Joachim
12
Cawley, John H.
11
Goldsmith, Ronald E.
11
Handel, Benjamin R.
11
Heiss, Florian
11
Jensen, J. Bradford
11
Nayga, Rodolfo M.
11
Waldfogel, Joel
11
Allcott, Hunt
10
Dong, Diansheng
10
Kaiser, Harry M.
10
Kaplan, Greg
10
Kumar, V.
10
Lennon, Sharron J.
10
Richards, Timothy J.
10
Roe, Brian
10
Walsh, Gianfranco
10
Baghestani, Hamid
9
Barber, Nelson
9
Bernard, Andrew B.
9
Bronnenberg, Bart J.
9
more ...
less ...
Institution
All
National Bureau of Economic Research
89
USA / Bureau of the Census
10
American Marketing Association
8
IGI Global
8
USA / General Accounting Office
8
OECD
6
Friedrich-Schiller-Universität Jena
4
USA / Bureau of Foreign and Domestic Commerce
4
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Banco de Fomento Nacional
2
Edward Elgar Publishing
2
Federal Reserve Bank of Chicago
2
Federal Reserve Bank of New York
2
Federal Reserve Bank of San Francisco
2
Federal Reserve Bank of St. Louis
2
Harvard Graduate School of Business Administration
2
Hongkong / Securities and Futures Commission
2
INSEAD
2
Information Resources Management Association
2
Internationale Vereinigung für Steuerrecht
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
The Wharton Financial Institutions Center
2
USA / Economic Research Service
2
Universität Mannheim
2
American Council on Consumer Interests
1
American Home Economics Association
1
American Management Association
1
American Society for Quality
1
Arthur D. Little International Inc. <Wiesbaden>
1
Boston College / Department of Economics
1
British Productivity Team on Retailing
1
Brookings Institution
1
Brookings Institution / Task Force on the Internet
1
Bureau of Economic and Business Research <Champaign, Ill.>
1
Bureau of International Labor Affairs
1
Business Information Centre <Toronto>
1
CESifo GmbH
1
CRC Press <Boca Raton, Fla.>
1
California Agricultural Experiment Station / Department of Agricultural and Resource Economics
1
Cato Institute
1
more ...
less ...
Published in...
All
Working paper / National Bureau of Economic Research, Inc.
401
Journal of consumer research : JCR ; an interdisciplinary bimonthly
150
Journal of business research : JBR
95
Journal of retailing and consumer services
89
NBER working paper series
85
International journal of hospitality management
83
Psychology & marketing
70
Journal of fashion marketing and management
56
The American economic review
56
American journal of agricultural economics
46
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
43
Journal of marketing theory and practice
42
International journal of retail & distribution management
41
The journal of consumer marketing
41
International journal of consumer studies
40
Journal of consumer affairs : official publication of the American Council on Consumer Interests
40
Journal of the Academy of Marketing Science
39
American economic journal : a journal of the American Economic Association
38
Discussion paper / Centre for Economic Policy Research
38
Sport marketing quarterly : preferred journal of the Sport Marketing Association
38
The journal of services marketing
38
The review of economics and statistics
36
Journal of international consumer marketing
35
Services marketing quarterly
33
Applied economics
32
Journal of consumer behaviour : an international research review
32
Journal of marketing
32
Health care management review : HCM review
30
International journal of sport management and marketing : IJSMM
29
Industrial marketing management : the international journal for industrial and high-tech firms
28
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
28
Journal of sport management : the official journal of the North American Society of Sport Management
28
Journal of advertising research
27
Journal of service research : JSR
27
The electricity journal
27
Economic inquiry : journal of the Western Economic Association International
26
Journal of business ethics : JOBE
25
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
25
Journal of travel and tourism marketing
25
Journal of hospitality marketing & management
24
more ...
less ...
Source
All
ECONIS (ZBW)
7,620
RePEc
15
USB Cologne (EcoSocSci)
13
USB Cologne (business full texts)
1
EconStor
1
Other ZBW resources
1
Showing
1
-
10
of
7,651
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Compensatory solution : can it save a company from a service failure?
Tran, Trang P.
;
Roswinanto, Widyarso
;
Yunus, Erlinda Nusron
- In:
Services marketing quarterly
37
(
2016
)
2
,
pp. 80-97
Persistent link: https://www.econbiz.de/10011486830
Saved in:
2
Factors determining inshopping in rural US communities : consumers' and retailers' perceptions
Mullis, Katy
;
Kim, Minjeong
- In:
International journal of retail & distribution management
39
(
2011
)
5
,
pp. 326-345
Persistent link: https://www.econbiz.de/10009155493
Saved in:
3
US male generational cohorts : retail format preferences, desired retail attributes, satisfaction and loyalty
Brosdahl, Deborah J. C.
;
Carpenter, Jason M.
- In:
Journal of retailing and consumer services
19
(
2012
)
6
,
pp. 545-552
Persistent link: https://www.econbiz.de/10009655513
Saved in:
4
Understanding customers' service experience : review and research propositions
Khan, Arif K.
;
Metri, Bhimaraya A.
- In:
International journal of business environment : IJBE
4
(
2011
)
1
,
pp. 45-62
Persistent link: https://www.econbiz.de/10009155012
Saved in:
5
Switching intention model development : role of service performances, customer satisfaction, and switching barriers in the hotel industry
Han, Heesup
;
Kim, Wansoo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 619-629
Persistent link: https://www.econbiz.de/10009130566
Saved in:
6
Gender-moderating effect on e-shopping behavior : a cross-cultural study of the United States and Saudi Arabia
Heinrichs, John H.
;
Aali, Abdulrahman Yousef al-
;
Lim, …
- In:
Journal of global marketing
29
(
2016
)
1/5
,
pp. 85-97
Persistent link: https://www.econbiz.de/10011654069
Saved in:
7
Please clap! : how customer service quality perception affects the authenticity of sustainability initiatives
Brockhaus, Sebastian
;
Amos, Clinton
;
Fawcett, Amydee M.
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
4
,
pp. 396-420
Persistent link: https://www.econbiz.de/10011771059
Saved in:
8
The role of attachment in building consumer-brand relationships : an empirical investigation in the utilitarian consumption context
Belaid, Samy
;
Behi, Azza Temessek
- In:
The journal of product & brand management
20
(
2011
)
1
,
pp. 37-47
Persistent link: https://www.econbiz.de/10009007096
Saved in:
9
The practicable aspect of the Omni-channel retailing strategy and its impact on customer loyalty
Christoforou, Tandy
;
Melanthiou, Yioula
- In:
The synergy of business theory and practice : advancing …
,
(pp. 239-260)
.
2019
Persistent link: https://www.econbiz.de/10012105754
Saved in:
10
Restaurant tipping discrimination : evidence from a representative sample of US households
Jahan, Nusrat
;
Leschewski, Andrea
;
Davis, David E.
- In:
Journal of agricultural & food industrial organization
21
(
2023
)
2
,
pp. 117-127
Persistent link: https://www.econbiz.de/10014293769
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->