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Provider selection and task allocation in telecommunications with QoS degradation policy
Kasap, Nihat; Turan, Hasan Hüseyin; Savran, Hüseyin; … - In: Data mining and analytics, (pp. 311-337). 2018
Persistent link: https://www.econbiz.de/10011823549
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Understanding customers' service experience : review and research propositions
Khan, Arif K.; Metri, Bhimaraya A. - In: International journal of business environment : IJBE 4 (2011) 1, pp. 45-62
Persistent link: https://www.econbiz.de/10009155012
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Compensatory solution : can it save a company from a service failure?
Tran, Trang P.; Roswinanto, Widyarso; Yunus, Erlinda Nusron - In: Services marketing quarterly 37 (2016) 2, pp. 80-97
Persistent link: https://www.econbiz.de/10011486830
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Switching intention model development : role of service performances, customer satisfaction, and switching barriers in the hotel industry
Han, Heesup; Kim, Wansoo; Hyun, Sunghyup Sean - In: International journal of hospitality management 30 (2011) 3, pp. 619-629
Persistent link: https://www.econbiz.de/10009130566
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Gender-moderating effect on e-shopping behavior : a cross-cultural study of the United States and Saudi Arabia
Heinrichs, John H.; Aali, Abdulrahman Yousef al-; Lim, … - In: Journal of global marketing 29 (2016) 1/5, pp. 85-97
Persistent link: https://www.econbiz.de/10011654069
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Theorie und Praxis des Resale-Prinzips in der amerikanischen Telekommunikationsregulierung
Vogelsang, Ingo - 2002
Persistent link: https://www.econbiz.de/10001642181
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The role of telecommunications operators on smart home service platforms
Kuebel, Hannes; Zarnekow, Rüdiger - 2014
particular, telecommunications operators feel the need to gain more control over the creation and provision of new services and … the roles of leading telecommunications operators on smart home service platforms based on data gathered from in …
Persistent link: https://www.econbiz.de/10010395687
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Regulation and investment in the U.S. telecommunications industry
Ford, George S. - In: Applied economics 50 (2018) 56, pp. 6073-6084
Persistent link: https://www.econbiz.de/10012063392
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The performance implications of demand-side diversification : evidence from the US telecommunications sector, 1990–1996
Manral, Lalit; Harrigan, Kathryn Rudie - In: Journal of strategic marketing 24 (2016) 7, pp. 551-577
Persistent link: https://www.econbiz.de/10011587726