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The handbook of crisis communication
Coombs, W. Timothy (ed.); Holladay, Sherry J. (ed.) - 2023 - Second edition
"Written as a tool for both researchers and communication managers, The Handbook of Crisis Communication is a comprehensive examination of the latest research, methods, and critical issues in crisis communication. Incorporating the views and research of more than 50 top scholars, the book...
Persistent link: https://www.econbiz.de/10013461705
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Denial, differentiation, and apology : on the use of apologia in crisis management
Hearit, Keith Michael; Roberson, Kasie Mitchell - In: Handbook of risk and crisis communication, (pp. 542-559). 2009
Persistent link: https://www.econbiz.de/10003771526
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Consumer responses to Mattel product recalls posted on online bulletin boards : exploring two types of emotion
Choi, Yoonhyeung; Lin, Ying-hsuan - In: Journal of public relations research : a quarterly … 21 (2009) 2, pp. 198-207
Persistent link: https://www.econbiz.de/10003847748
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The handbook of crisis communication
Coombs, W. Timothy (ed.); Holladay, Sherry J. (ed.) - 2010
Persistent link: https://www.econbiz.de/10003872738
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Regaining altitude : a case analysis of the JetBlue Airways Valentine’s Day 2007 crisis
Efthimiou, Gregory G. - In: The handbook of crisis communication, (pp. 115-140). 2010
Persistent link: https://www.econbiz.de/10003929149
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Are they practicing what we are preaching? : an investigation of crisis communication strategies in the media coverage of chemical accidents
Holladay, Sherry J. - In: The handbook of crisis communication, (pp. 159-180). 2010
Persistent link: https://www.econbiz.de/10003929163
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"We tell people, it’s up to them to be prepared" : public relations practices of local emergency managers
Littlefield, Robert; Rowan, Katherine; Veil, Shari R.; … - In: The handbook of crisis communication, (pp. 245-260). 2010
Persistent link: https://www.econbiz.de/10003929173
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Oil Industry crisis communication
Maresh, Michelle; Williams, David E. - In: The handbook of crisis communication, (pp. 285-300). 2010
Persistent link: https://www.econbiz.de/10003929410
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Educational crisis management practices tentatively embrace the new media
Gainey, Barbara S. - In: The handbook of crisis communication, (pp. 301-318). 2010
Persistent link: https://www.econbiz.de/10003929412
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Effective public relations in racially charged crises : not black or white
Liu, Brooke Fisher - In: The handbook of crisis communication, (pp. 335-358). 2010
Persistent link: https://www.econbiz.de/10003929415