//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Unternehmenserfolg"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Identifying the factor structu...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Unternehmenserfolg
Service quality
21,628
Dienstleistungsqualität
20,877
Customer satisfaction
15,448
Performance measurement
15,233
Performance-Messung
14,421
Kundenzufriedenheit
13,864
Consumer behaviour
7,463
Konsumentenverhalten
7,272
Relationship marketing
7,079
Beziehungsmarketing
7,027
Qualitätsmanagement
3,322
Quality management
3,254
Firm performance
3,020
USA
2,574
Wirtschaftsprüfung
2,539
Financial audit
2,531
United States
2,489
Theorie
2,405
Theory
2,358
Deutschland
2,142
Krankenhaus
2,142
Hospital
2,119
Germany
2,014
Health care
1,772
Gesundheitsversorgung
1,735
Customer service
1,500
Performance management
1,461
Measurement
1,455
Messung
1,449
Gesundheitswesen
1,445
Supply chain
1,431
Health care system
1,421
Lieferkette
1,413
Kundenservice
1,393
Performance-Management
1,378
Freizeitverhalten
1,358
India
1,327
Product quality
1,325
Online-Handel
1,307
more ...
less ...
Online availability
All
Undetermined
1,263
Free
694
Type of publication
All
Article
2,362
Book / Working Paper
687
Journal
2
Type of publication (narrower categories)
All
Article in journal
2,188
Aufsatz in Zeitschrift
2,188
Aufsatz im Buch
157
Book section
157
Graue Literatur
102
Non-commercial literature
102
Working Paper
90
Arbeitspapier
87
Hochschulschrift
68
Thesis
51
Conference paper
23
Konferenzbeitrag
23
Collection of articles of several authors
17
Sammelwerk
17
Case study
13
Fallstudie
13
Aufsatzsammlung
12
Collection of articles written by one author
7
Sammlung
7
Ratgeber
6
Guidebook
5
Amtsdruckschrift
2
Forschungsbericht
2
Government document
2
Konferenzschrift
2
Lehrbuch
2
Reprint
2
Accompanied by computer file
1
Bibliografie
1
Bibliografie enthalten
1
Bibliography included
1
Company information
1
Conference proceedings
1
Dissertation u.a. Prüfungsschriften
1
Elektronischer Datenträger
1
Elektronischer Datenträger als Beilage
1
Fallstudiensammlung
1
Firmeninformation
1
Glossar enthalten
1
Glossary included
1
more ...
less ...
Language
All
English
2,964
German
83
Czech
1
French
1
Croatian
1
Russian
1
Serbian
1
more ...
less ...
Author
All
Gunasekaran, Angappa
9
Mester, Loretta J.
9
Saunila, Minna
9
Hughes, Joseph P.
8
Frigo, Mark L.
7
Needles, Belverd E.
7
Powers, Marian
7
Abdel-Maksoud, Ahmed
6
Lu, Wen-Min
6
Waal, André de
6
Asiaei, Kaveh
5
Assaf, A. Georges
5
Baird, Kevin
5
Bontis, Nick
5
Bourne, Mike
5
Cheng, T. C. E.
5
Elbanna, Said
5
Fuchs, Gerhard
5
Haim Hilman Abdullah
5
Jagtiani, Julapa
5
Kim, Woo Gon
5
Kweh, Qian Long
5
Lackner, Mario
5
Lucianetti, Lorenzo
5
Mittal, Vikas
5
Neely, Andy
5
Schüller, Anne M.
5
Siddiqui, Danish Ahmed
5
Tarí, Juan José
5
Tung, Amy
5
Wiengarten, Frank
5
Xie, Karen L.
5
Ahuja, Inderpreet Singh
4
Antony, Jiju
4
Bagur-Femenías, Llorenç
4
Böheim, René
4
Gobillon, Laurent
4
Grübl, Dominik
4
Guthrie, James P.
4
Günther, Thomas
4
more ...
less ...
Institution
All
OECD
6
National Bureau of Economic Research
4
Organisation for Economic Co-operation and Development
4
World Bank
3
De Gruyter Oldenbourg
2
INSEAD
2
National Industrial Conference Board
2
Peter Lang GmbH
2
American Institute of Certified Public Accountants / Committee on Social Measurement
1
Apress L.P.
1
Bangladesh Institute of Bank Management
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
British Institute of Management
1
Deggendorfer Forum zur digitalen Datenanalyse
1
Edward Elgar Publishing
1
Europa-Universität Viadrina Frankfurt (Oder)
1
Europäische Kommission / Gemeinschaftliches Rahmenprogramm für Forschung und Technologische Entwicklung <1990-1994>
1
Europäische Kommission / Joint Research Centre
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Fraunhofer IRB-Verlag
1
Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik
1
Harvard Graduate School of Business Administration
1
Horváth & Partner <Stuttgart>
1
Horváth & Partners
1
IGI Global
1
International Development Research Centre (Canada)
1
International Transport Forum
1
Ken Blanchard Companies
1
Kerkhoff Competence Center of Supply Chain Management
1
OECD / International Transport Forum
1
Organisation for Economic Co-Operation and Development
1
RWTH Aachen
1
Robert Schuman Centre for Advanced Studies
1
Shaker Verlag
1
Springer Fachmedien Wiesbaden
1
Technische Universität Braunschweig
1
Technische Universität Darmstadt
1
Universität Ulm
1
Verlag Dr. Kovač
1
more ...
less ...
Published in...
All
Journal of business research : JBR
45
International journal of hospitality management
38
International journal of production economics
30
The international journal of productivity and performance management : IJPPM
24
International journal of production research
23
Total quality management & business excellence
22
The international journal of productivity and performance management
21
Benchmarking : an international journal ; BIJ
20
Public performance & management review
19
International journal of productivity and quality management : IJPQM
18
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
18
Cogent business & management
17
Industrial marketing management : the international journal for industrial and high-tech firms
17
International journal of quality & reliability management
17
Journal of business ethics : JOBE
16
International journal of business excellence : IJBEX
15
International journal of contemporary hospitality management
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
15
SpringerLink / Bücher
15
International journal of business performance management
14
The journal of business & industrial marketing
14
Journal of management : JOM
12
The TQM journal : the international review of organizational improvement
12
The international journal of human resource management
12
Business process management journal
11
Journal of operations management
11
Tourism economics : the business and finance of tourism and recreation
11
International journal of innovation management
10
Measuring business excellence : the journal of organizational performance management
10
Strategic management journal
10
Finance research letters
9
Health care management review : HCM review
9
International journal of business excellence
9
International journal of business information systems : IJBIS
9
International journal of business innovation and research
9
Journal for global business advancement : JGBA
9
Journal of Asian finance, economics and business : JAFEB
9
Journal of industrial engineering and management : JIEM
9
Journal of management accounting research : JMAR
9
Tourism management : research, policies, practice
9
more ...
less ...
Source
All
ECONIS (ZBW)
3,044
EconStor
3
USB Cologne (EcoSocSci)
3
OLC EcoSci
1
Showing
1
-
10
of
3,051
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A study of the relationship between total quality management and business performance in the banking sector
Tagger, Sukhjinder Singh
;
Gupta, Munish
- In:
International journal of business competition and …
7
(
2020
)
2
,
pp. 118-132
Persistent link: https://www.econbiz.de/10012506221
Saved in:
2
Prioritising the needs of high speed internet subscribers using importance performance analysis : the case of Asia-Tech Company in Shiraz
Shahin, Arash
;
Zolfaghari, Samira
- In:
International journal of services and operations management
30
(
2018
)
2
,
pp. 137-150
Persistent link: https://www.econbiz.de/10011886145
Saved in:
3
Customer orientation, CRM organization, and hotel financial performance : the mediating role of customer satisfaction
Dah, Helen M.
;
Blomme, Robert J.
;
Kil, Arie
;
Honyenuga, …
- In:
Advances in hospitality and leisure
18
(
2023
),
pp. 113-135
Persistent link: https://www.econbiz.de/10014247590
Saved in:
4
Service firm capabilities and performance : contingent analysis of customer contact
Cruz-Ros, Sonia
;
Gonzalez-Cruz, Tomas F.
- In:
Journal of business research : JBR
68
(
2015
)
7
,
pp. 1612-1621
Persistent link: https://www.econbiz.de/10011298890
Saved in:
5
Explaining hospital performance via the cube one framework
Massimino, Phoebe M.
;
Kopelman, Richard E.
;
Joseph, Meg L.
- In:
Journal of organizational effectiveness : people and …
2
(
2015
)
1
,
pp. 73-90
Persistent link: https://www.econbiz.de/10011302471
Saved in:
6
Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.
;
Latham, John R.
- In:
Quality management journal : QMJ
22
(
2015
)
3
,
pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
Saved in:
7
Importance performance competitor analysis (IPCA) : a study of hospitality companies
Albayrak, Tahir
- In:
International journal of hospitality management
48
(
2015
),
pp. 135-142
Persistent link: https://www.econbiz.de/10011341594
Saved in:
8
CRM/e-CRM effects on banks performance and customer-bank relationship quality
Al-Refaie, Abbas
;
AL Tahat, Mohammad D.
;
Bata, Nour
- In:
International journal of enterprise information systems …
10
(
2014
)
2
,
pp. 62-80
Persistent link: https://www.econbiz.de/10010407872
Saved in:
9
The effects of customer voice on hotel performance
Assaf, A. Georges
;
Josiassen, Alexander
;
Cvelbar, …
- In:
International journal of hospitality management
44
(
2015
),
pp. 77-83
Persistent link: https://www.econbiz.de/10010501234
Saved in:
10
Determinants of overall franchisee satisfaction : application of the performance feedback theory
Jirásek, Michal
;
Gaffke, Susanne Maria
;
Windsperger, Josef
- In:
Journal of strategic marketing
30
(
2022
)
2
,
pp. 221-238
Persistent link: https://www.econbiz.de/10013170061
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->