Research suggests that new information technologies can improve the functionality of business processes, leading to improved firm profitability. However, new technologies are not equal in their contributions to a company’s bottom line. Further, there is some debate as to whether early adopters...

Under the Chinese Government’s “Internet plus” – a quinquennial plan to encompass big data, cloud computing, and the Internet of Things (IoT) with a broad range of industries, electronic commerce platforms segmenting the B2B market jumped on the occasion to facilitate user firms’...