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A empirical study of a novel managing customer power model and business performance in the mobile service industry
Alotaibi, Youseef; Liu, Fei - In: Business process management journal 20 (2014) 6, pp. 816-843
Persistent link: https://www.econbiz.de/10010432347
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Moderating impact of environmental turbulence on business innovation and business performance
Abbas, Mirza Waseem; Ul Hassan, Masood - In: Pakistan journal of commerce and social sciences 11 (2017) 2, pp. 576-596
The importance of Pakistan's Tourism sector has increased manifold due to economic activities under China Pakistan Economic Corridor (CPEC) initiative. However, it has been in crisis phase due to the influence of the war on terror and other administrative issues. This paper is an effort to...
Persistent link: https://www.econbiz.de/10011930446
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Financial performance of servitized manufacturing firms : a configuration issue between servitization strategies and customer-oriented organizational design
Ambroise, Laure; Prim-Allaz, Isabelle; Teyssier, Christine - In: Industrial marketing management : the international … 71 (2018), pp. 54-68
Persistent link: https://www.econbiz.de/10011871389
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Tom Peters Essentials: Trends
Peters, Tom - 2008
Persistent link: https://www.econbiz.de/10003608404
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Examining the impact of customer relationship management on deconstructed measures of firm performance
Mumuni, Alhassan G.; O’Reilly, Kelley - In: Journal of relationship marketing : innovations & … 13 (2014) 2, pp. 89-107
Persistent link: https://www.econbiz.de/10010392658
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Exploring the impact of Islamic business ethics and relationship marketing orientation on business performance : the Islamic banking experience
Widana, Gusti Oka; Wiryono, Sudarso Kaderi; … - In: Asian Academy of Management journal : AAMJ 20 (2015) 1, pp. 1-25
Persistent link: https://www.econbiz.de/10011492966
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Enhancing export performance for business markets : effects of interorganizational relationships on export market orientation (EMO)
Zhang, Yongsheng; Fang, Shyh-Rong - In: Journal of business-to-business marketing 22 (2015) 3, pp. 211-228
Persistent link: https://www.econbiz.de/10011413359
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Does employee innovation mediate the relationship between employee performance and relationship marketing? : an ICT-based case
Emami, Amir; Molaei, Mahsa; Khajeheian, Datis - In: World review of entrepreneurship, management and … 15 (2019) 6, pp. 700-718
Persistent link: https://www.econbiz.de/10012208718
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Supplier relationship marketing practices and small retailer performance in South Africa
Makhitha, KM - In: Cogent business & management 6 (2019), pp. 1-17
The purpose of the study on which this article is based, was to interrogate the relationship marketing practices of small retailers in South Africa. The researcher also explores the impact of relationship marketing practices on the performance of small retailers in South Africa (SA). Objectives...
Persistent link: https://www.econbiz.de/10012116755
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The ties that bind us : examining relationship marketing orientation and its impact on firm performance in the information systems outsourcing services sector
Kwan, Rebecca; Carlson, Jamie L. - In: Journal of strategic marketing 25 (2017) 5/6, pp. 495-510
Persistent link: https://www.econbiz.de/10011743080