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Balancing exploration and exploitation in a declining industry : antecedents to firm adaptation strategy and performance
Burpitt, William J.; Valle, Matthew - In: Journal of small business strategy 21 (2010/11) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10009303474
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Developing trust in leaders : an antecedent of firm performance
Douglas, Ceasar; Zivnuska, Suzanne - In: SAM advanced management journal : amj 73 (2008) 1, pp. 20-28
Persistent link: https://www.econbiz.de/10003692635
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The relationship of service providers’ perceptions of service climate to guest satisfaction, return intentions, and firm performance
Susskind, Alex; Kacmar, K. Michele; Borchgrevink, Carl P. - In: Cornell hospitality quarterly : CQ 59 (2018) 4, pp. 390-396
Persistent link: https://www.econbiz.de/10011943079
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Guest-server exchange model and performance : the connection between service climate and unit-level sales in multiunit restaurants
Susskind, Alex; Kacmar, K. Michele; Borchgrevink, Carl. P. - In: Journal of hospitality & tourism research : JHTR ; the … 42 (2018) 1, pp. 122-141
Persistent link: https://www.econbiz.de/10011912159