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Complaint management expectations : an online laddering analysis of small versus large firms
Henneberg, Stephan C.; Gruber, Thorsten; Reppel, Alexander - In: Industrial marketing management : the international … 38 (2009) 6, pp. 584-598
Persistent link: https://www.econbiz.de/10003889402
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Sense-making and management in business networks : some observations, considerations, and a research agenda
Henneberg, Stephan C.; Naudé, Peter; Mouzas, Stefanos - In: Industrial marketing management : the international … 39 (2010) 3, pp. 355-360
Persistent link: https://www.econbiz.de/10003976386
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Developing network insight
Mouzas, Stefanos; Henneberg, Stephan; Naudé, Peter - In: Industrial marketing management : the international … 37 (2008) 2, pp. 167-180
Persistent link: https://www.econbiz.de/10003701495
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Managing the customer horizon - final customers and the network perspective
Henneberg, Stephan; Mouzas, Stefanos - In: Thexis : Fachzeitschrift für Marketing ; … 24 (2007) 3, pp. 7-10
Persistent link: https://www.econbiz.de/10003505920
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Changing network pictures: evidence from mergers and acquisitions
Öberg, Christina; Henneberg, Stephan; Mouzas, Stefanos - In: Industrial marketing management : the international … 36 (2007) 7, pp. 926-940
Persistent link: https://www.econbiz.de/10003532856
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An empirical investigation of network-oriented behaviors in business-to-business markets
Thornton, Sabrina C.; Henneberg, Stephan; Naudé, Peter - In: Industrial marketing management : the international … 49 (2015), pp. 167-180
Persistent link: https://www.econbiz.de/10011374562
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Inter-cognitive representations in business networks
Mouzas, Stefanos; Henneberg, Stephan - In: Industrial marketing management : the international … 48 (2015), pp. 61-67
Persistent link: https://www.econbiz.de/10011345777
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Network dynamics in the UK pharmaceutical network : a network-as-practice perspective
Chakrabarti, Ronika; Ramos, Carla; Henneberg, Stephan - In: Industrial marketing management : the international … 42 (2013) 3, pp. 356-371
Persistent link: https://www.econbiz.de/10009766120
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Special issue: B2B service networks
Henneberg, Stephan (contributor) - In: Industrial marketing management : the international … 42 (2013) 1, pp. 1-81
Persistent link: https://www.econbiz.de/10009734107
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Enabling relationship structures and relationship performance improvement : the moderating role of relational capital
Kohtamäki, Marko; Vesalainen, Jukka; Henneberg, Stephan; … - In: Industrial marketing management : the international … 41 (2012) 8, pp. 1298-1309
Persistent link: https://www.econbiz.de/10009699335