Showing 1 - 10 of 15
Persistent link: https://www.econbiz.de/10009300452
Persistent link: https://www.econbiz.de/10010469038
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how they relate to one another, fulfill each other's needs and ultimately care for each other. Yet surprisingly there are few or any books...
Persistent link: https://www.econbiz.de/10012686437
Persistent link: https://www.econbiz.de/10009761409
Persistent link: https://www.econbiz.de/10009625145
Persistent link: https://www.econbiz.de/10009578348
Persistent link: https://www.econbiz.de/10003852903
Persistent link: https://www.econbiz.de/10003868745
Persistent link: https://www.econbiz.de/10003974192
Persistent link: https://www.econbiz.de/10003649902