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Technology readiness and customer satisfaction with travel technologies : a cross-country investigation
Wang, Ying; So, Kevin Kam Fung; Sparks, Beverley - In: Journal of travel research : a quarterly publication of … 56 (2017) 5, pp. 563-577
Persistent link: https://www.econbiz.de/10011687294
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Cross-cultural measurement of transaction-specific customer satisfaction in the services industry
Messner, Wolfgang - In: Journal of customer behaviour 15 (2016) 4, pp. 369-393
Persistent link: https://www.econbiz.de/10011655571
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Sensitivitätsanalysen : besseres Verständnis der Auswirkungen und des Zusammenhangs kritischer Einflussgrößen auf die Profitabilität kommerzieller Personenluftfahrtunternehmen
Gasser, Marc B. - In: Erfolgreiches Management, (pp. 107-126). 2010
Persistent link: https://www.econbiz.de/10008669586
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European vs. US airlines : performance comparison in a dynamic market
Assaf, A. Georges; Josiassen, Alexander - In: Tourism management : research, policies, practice 33 (2012) 2, pp. 317-326
Persistent link: https://www.econbiz.de/10009408447
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Effects of transport service differentiation in the US domestic airline market
Fu, Xiaowen; Dresner, Martin; Oum, Tae Hoon - In: Transportation research / E : an international journal 47 (2011) 3, pp. 297-305
Persistent link: https://www.econbiz.de/10009126356
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Air carrier financial fitness : an assessment over the 1966 - 1996 period
Gritta, Richard D.; Davalos, Sergio; Chow, Garland - In: Transportation quarterly 54 (2000) 2, pp. 171-181
Persistent link: https://www.econbiz.de/10001497752
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The relative efficiency and rate of technology adoption of Asian and North American airline firms
Ahn, Seung Chan; Good, David H.; Sickles, Robin C. - In: Economic efficiency and productivity growth in the …, (pp. 67-91). 1999
Persistent link: https://www.econbiz.de/10001432190
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Assessing user attitudes toward mobile commerce in the US vs. Korea : implications for m-commerce CRM
Cho, Yoon C. - In: Journal of business & economics research 6 (2008) 2, pp. 91-102
Persistent link: https://www.econbiz.de/10003764130
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Economic influences on customer satisfaction : an international comparison
Frank, Björn; Enkawa, Takao - In: International journal of business environment : IJBE 2 (2008/09) 3, pp. 336-355
Persistent link: https://www.econbiz.de/10003849635
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A cross-cultural comparison analysis of customer attitudes toward mobile phone services in the US and Korea
Cho, Yoon C. - In: International business and economics research journal 8 (2009) 4, pp. 13-25
Persistent link: https://www.econbiz.de/10003850435