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~subject:"Verhalten in Organisationen"
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Verhalten in Organisationen
Beziehungsmarketing
4
Buyer-seller relationships
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Relationship marketing
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B-to-B-Marketing
3
Business-to-business marketing
3
Lieferantenmanagement
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Supplier relationship management
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Business-to-Business marketing
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Confidence
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Customer satisfaction
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Kundenzufriedenheit
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Trust
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Vertrauen
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Arbeitsverhalten
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Biotechnologie-Industrie
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Bundling strategy
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Credit
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Crisis management
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Economic crisis
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France
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Frankreich
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Hotel industry
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Hotellerie
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Kredit
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Krisenmanagement
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Leistungsbündel
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Partial least squares
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Partielle kleinste Quadrate
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Salespeople
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Vidal, David
2
Pellat, Ghislaine
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Poujol, Juliet F.
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Siadou-martin, Béatrice
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Journal of business-to-business marketing
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Journal of retailing and consumer services
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ECONIS (ZBW)
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Does loyalty make customers blind? : the impact of relationship quality on channel members' attributions and behaviors following negative critical incidents
Vidal, David
- In:
Journal of business-to-business marketing
19
(
2012
)
2
,
pp. 97-128
Persistent link: https://www.econbiz.de/10009564525
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2
The impact of salespeople's relational behaviors and organizational fairness on customer loyalty : an empirical study in B-to-B relationships
Poujol, Juliet F.
;
Siadou-martin, Béatrice
;
Vidal, David
; …
- In:
Journal of retailing and consumer services
20
(
2013
)
5
,
pp. 429-438
Persistent link: https://www.econbiz.de/10009768994
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