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~subject:"Verkaufspersonal"
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Verkaufspersonal
Beziehungsmarketing
5
Relationship marketing
5
Leistungsmotivation
4
Work motivation
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Arbeitszufriedenheit
3
Customer satisfaction
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Dienstleistungsqualität
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Einzelhandel
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Organizational behaviour
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Retail trade
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Arbeitspsychologie
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Big data
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Co-production
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Consumer behaviour
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Customer brand equity
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Customer indebtedness
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Jung, Jin Ho
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Brown, Tom
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Washburn, Isaac
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Journal of retailing
1
The journal of personal selling & sales management : JPSSM
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ECONIS (ZBW)
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Salesperson brand attachment : a job demands-resources theory perspective
Allison, Lee
;
Flaherty, Karen E.
;
Jung, Jin Ho
; …
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
1
,
pp. 3-18
Persistent link: https://www.econbiz.de/10011486143
Saved in:
2
How customer requests influence frontline employee job outcomes : the role of personal appraisal tendencies and situational customer demandingness
Jung, Jin Ho
;
Brown, Tom
;
Zablah, Alex R.
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 315-334
Persistent link: https://www.econbiz.de/10013364288
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