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A relationship marketing catalyst : the salience of reciprocity to sport organization ; sport consumer relationships
Magnusen, Marshall; Kim, Jun Woo; Kim, Yu Kyoum - In: European Sport management quarterly : ESMQ 12 (2012) 5, pp. 501-524
Persistent link: https://www.econbiz.de/10009691098
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Managing supply chain relationships in the hospitality services : an empirical study of hotels and restaurants
Shi, Xinping; Ziqi Liao - In: International journal of hospitality management 35 (2013), pp. 112-121
Persistent link: https://www.econbiz.de/10010225835
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Determinants of client-professional relationship quality in the financial planning setting
Hunt, Katherine; Brimble, Mark; Freudenberg, Brett - In: Australasian accounting business and finance journal : AABF 5 (2011) 2, pp. 69-99
Persistent link: https://www.econbiz.de/10010243247
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Managing customer citizenship behavior : a relationship perspective
Balaji, M. S. - In: Journal of strategic marketing 22 (2014) 3, pp. 222-239
Persistent link: https://www.econbiz.de/10010384772
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A conceptualisation of relationship quality in construction procurement
Jelodar, Mostafa Babaeian; Yiu, Tak Wing; Wilkinson, Suzanne - In: International journal of project management : the … 34 (2016) 6, pp. 997-1011
Persistent link: https://www.econbiz.de/10011529073
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An exploratory study of buyers' participation intentions in reputation systems : the relationship quality perspective
Huang, Qian; Davison, Robert M.; Liu, Hefu - In: Information & management : the internat. journal of … 51 (2014) 8, pp. 952-963
Persistent link: https://www.econbiz.de/10010466557
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Effects of ethical sales behaviour on satisfaction, trust, commitment, retention and words-of-mouth
Ou, Wei-Ming; Shih, Chia-Mei; Chen, Chin-Yuan - In: International journal of commerce and management 25 (2015) 4, pp. 673-686
Persistent link: https://www.econbiz.de/10011446689
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Relationship quality in cross-border exchanges : a temporal perspective
Akrout, Houcine - In: Journal of business-to-business marketing 21 (2014) 3, pp. 145-169
Persistent link: https://www.econbiz.de/10010465723
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A disaggregated approach to establishing the antecedents and outcome of relationship quality in the South African banking industry
Mostert, Pierre; Theron, Eksteen; Kruger, Jack - In: International journal of services, economics and management 12 (2021) 4, pp. 317-337
Persistent link: https://www.econbiz.de/10012800833
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Mediation role of satisfaction and trust on attitudinal commitment and relationship quality
Thi Trang Tran; Tung Tran Anh; Thi Ngan Pham - In: Journal of Asian finance, economics and business : JAFEB 7 (2020) 10, pp. 275-281
Persistent link: https://www.econbiz.de/10012671388