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~subject:"Vertrauen"
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Vertrauen
Customer satisfaction
13,741
Kundenzufriedenheit
13,605
Konsumentenverhalten
8,138
Consumer behaviour
8,130
Service quality
6,339
Dienstleistungsqualität
6,316
Beziehungsmarketing
5,958
Relationship marketing
5,943
Viral marketing
4,765
Virales Marketing
4,755
Strukturgleichungsmodell
4,032
Structural equation model
4,017
Social Web
2,557
Social web
2,556
Online-Marketing
2,023
Internet marketing
2,016
Online-Handel
1,770
Online retailing
1,766
Electronic Commerce
1,261
customer satisfaction
1,254
E-commerce
1,231
Brand management
1,135
Markenimage
1,135
Arbeitszufriedenheit
1,134
Markenführung
1,134
Brand image
1,128
Job satisfaction
1,126
Satisfaction
1,101
Qualitätsmanagement
1,087
Quality management
1,039
Emotion
1,019
Customer service
1,010
Kundenservice
1,005
Urlaubsverhalten
983
Holiday behaviour
982
Confidence
954
Hotel industry
856
Hotellerie
855
Beschwerdemanagement
812
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Online availability
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Undetermined
473
Free
159
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Article
852
Book / Working Paper
102
Type of publication (narrower categories)
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Article in journal
829
Aufsatz in Zeitschrift
829
Aufsatz im Buch
23
Book section
23
Graue Literatur
12
Non-commercial literature
12
Hochschulschrift
11
Arbeitspapier
10
Thesis
10
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10
Conference paper
5
Konferenzbeitrag
5
Collection of articles of several authors
4
Sammelwerk
4
Case study
1
Fallstudie
1
Konferenzschrift
1
Systematic review
1
Übersichtsarbeit
1
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English
931
German
23
Undetermined
1
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Svensson, Göran
17
Usman, Osly
12
Mysen, Tore
8
Lee, Choong-Ki
6
Roberts-Lombard, Mornay
6
Bilgihan, Anil
5
Ha, Hong Youl
5
Han, Heesup
5
Jacob, Jayanth
5
Andreoni, James
4
Chung, Namho
4
Fatima, Johra Kayeser
4
Furner, Christopher P.
4
Hansen, Torben
4
Huh, Jisu
4
Lombart, Cindy
4
Louis, Didier
4
Mostert, Pierre
4
Nimako, Simon Gyasi
4
Osman, Zahir
4
Paulssen, Marcel
4
Pratiwi, Hana
4
Rosmawati, Pipih
4
Salo, Jari
4
Tang, Liang
4
Van Tonder, Estelle
4
Abu Bakar bin Abdul Hamid
3
Billström, Anders
3
Cheah, Jun-Hwa
3
Cheng, Julian Ming Sung
3
Chinomona, Richard
3
Di Mascio, Rita
3
Dwivedi, Yogesh Kumar
3
Hutchinson, David
3
Kim, Hyejin
3
Kim, Myung-Ja
3
Kim, Woo Gon
3
Lok, Peter
3
Loureiro, Sandra Maria Correia
3
Lu, Susan Feng
3
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Nomos Verlagsgesellschaft
2
Gottfried Wilhelm Leibniz Universität Hannover
1
Landwirtschaftsverlag <Münster (Westf)>
1
National Bureau of Economic Research
1
Springer Fachmedien Wiesbaden
1
Tagung Plattformen - Geschäftsmodelle und Verträge <2017, Bayreuth>
1
Universität Bayreuth
1
Wirtschaftswissenschaftliche Fakultät, Friedrich-Schiller-Universität Jena
1
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Published in...
All
Journal of retailing and consumer services
36
Journal of business research : JBR
25
International journal of hospitality management
20
Asia Pacific journal of marketing and logistics
12
International journal of electronic marketing and retailing : IJEMR
12
Journal of travel and tourism marketing
12
Cogent business & management
11
Journal of internet commerce
10
Journal of strategic marketing
10
Journal of hospitality marketing & management
9
The journal of services marketing
9
International journal of contemporary hospitality management
8
International journal of e-business research : an official publication of the Information Resources Management Association
8
Psychology & marketing
8
Services marketing quarterly
8
Tourism management : research, policies, practice
8
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
7
Pakistan journal of commerce and social sciences
7
The service industries journal
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
6
Journal of business-to-business marketing
6
Service business
6
The journal of business & industrial marketing
6
European journal of marketing : EJM
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of business information systems : IJBIS
5
International journal of consumer studies
5
International journal of electronic business : IJEB
5
International journal of electronic customer relationship management : IJECRM
5
International journal of internet marketing and advertising : IJIMA
5
International journal of procurement management
5
International journal of technology marketing : IJTMkt
5
Journal of consumer behaviour : an international research review
5
Journal of electronic commerce research : JECR
5
Journal of financial services marketing : JFSM
5
Journal of global information management : an official publication of the Information Resources Management Association
5
Journal of marketing communications
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
The international journal of bank marketing : IJBM
5
Tourism management perspectives : TMP
5
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Source
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ECONIS (ZBW)
952
RePEc
1
USB Cologne (EcoSocSci)
1
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1
What can influence the consumers' online word-of-mouth? : an online gaming perspective
Liao, Shu-hsien
;
Chung, Yu-chun
;
Chang, Wen-jung
- In:
International journal of services technology and management
19
(
2013
)
4/5/6
,
pp. 278-293
Persistent link: https://www.econbiz.de/10009791681
Saved in:
2
Customer loyalty in the ADSL services market in Spain : background and moderating effects
Miranda, F. Javier
;
Rubio, Sergio
;
Chamorro, Antonio
- In:
Services marketing quarterly
35
(
2014
)
1
,
pp. 19-36
Persistent link: https://www.econbiz.de/10010346098
Saved in:
3
Impact of relational benefits on trust in the Asian context : alternative model testing with satisfaction as a mediator and relationship age as a moderator
Fatima, Johra Kayeser
;
Di Mascio, Rita
;
Johns, Raechel
- In:
Psychology & marketing
35
(
2018
)
6
,
pp. 443-453
Persistent link: https://www.econbiz.de/10011970142
Saved in:
4
Antecedents of repurchase intentions in Indian e-commerce
Syed, Habeeb
;
Sudhakar, K. Francis
;
Rahul, T.
- In:
International journal of business information systems : …
38
(
2021
)
2
,
pp. 219-239
Persistent link: https://www.econbiz.de/10012695197
Saved in:
5
Investigating consumer word-of-mouth behaviour in a Chinese context
Zhang, Xin
;
Ma, Liang
;
Wang, Gao Shan
- In:
Total quality management & business excellence
30
(
2019
)
5
,
pp. 579-593
Persistent link: https://www.econbiz.de/10012199771
Saved in:
6
Role of e-service quality, brand commitment and e-WOM trust on e-WOM intentions of millennials
Jain, Manu
;
Dixit, Saumya
;
Shukla, Amit
- In:
The international review of retail, distribution and …
33
(
2023
)
1
,
pp. 23-43
Persistent link: https://www.econbiz.de/10014226377
Saved in:
7
Thai information technology customer loyalty perceptions : a structural equation model
Pongcharnchavalit, Surachet
;
Fongsuwan, Wanno
- In:
Research journal of business management
9
(
2015
)
1
,
pp. 188-202
Persistent link: https://www.econbiz.de/10011413721
Saved in:
8
Modelling customer advocacy : a PLS path modeling approach
Roy, Sanjit
- In:
Journal of strategic marketing
23
(
2015
)
5
,
pp. 380-398
Persistent link: https://www.econbiz.de/10011479430
Saved in:
9
The formation of brand loyalty : a partial dual-factor explanation
Zhang, Yueling
;
Liu, Feng
- In:
Journal of international consumer marketing
29
(
2017
)
4
,
pp. 239-249
Persistent link: https://www.econbiz.de/10011744268
Saved in:
10
Modelling satisfaction-commitment relationship in developing country context
Fatima, Johra Kayeser
;
Razzaque, Mohammad A.
;
Di …
- In:
International journal of quality & reliability management
33
(
2016
)
7
,
pp. 985-1001
Persistent link: https://www.econbiz.de/10011604036
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