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Scorrano, Paola; Fait, Monica; Maizza, Amedeo - In: International journal of management practice : IJMP 8 (2015) 3, pp. 232-246

Persistent link: https://www.econbiz.de/10011544956

Exploring the effects of "what" (product) and "where" (website) characteristics on online shopping behavior

Mallapragada, Girish; Chandukala, Sandeep R.; Liu, Qing - In: Journal of marketing 80 (2016) 2, pp. 21-38

Persistent link: https://www.econbiz.de/10011458668

Is intertemporal price discrimination the cause of price dispersion in markets with low search costs?

Lindgren, Charlie; Daunfeldt, Sven-Olov; Rudholm, Niklas; … - In: Applied economics letters 28 (2021) 11, pp. 968-971

Persistent link: https://www.econbiz.de/10012589721

An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context

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Persistent link: https://www.econbiz.de/10012484043

Analysing the complexities of website functionality, perceived ease of use and perceived usefulness on customer satisfaction of online shoppers in India

Tandon, Urvashi; Kiran, Ravi; Sah, Ash N. - In: International journal of electronic marketing and … 7 (2016) 2, pp. 115-140

Persistent link: https://www.econbiz.de/10011643577

The determinants and consequences of website credibility in e-retailing: examining the roles of ethical issues

Limbu, Yam B.; Jensen, Ricard W. - In: International journal of electronic marketing and … 9 (2018) 1, pp. 89-108

Persistent link: https://www.econbiz.de/10011849125

Creating effective online customer experiences

Bleier, Alexander; Harmeling, Colleen M.; Palmatier, … - In: Journal of marketing 83 (2019) 2, pp. 98-119

Persistent link: https://www.econbiz.de/10012175912

Customers' perceptions as an antecedent of satisfaction with online retailing services

Mwencha, Peter; Muathe, Stephen - In: Journal of marketing and consumer behaviour in emerging … (2018) 1, pp. 4-27

The assessment of antecedents of customer satisfaction has become very important for the success of online retailing services. This paper reports the results of a study that investigated the antecedent role of customers' perceptions vis-a-vis satisfaction with online retailing services. While...

Persistent link: https://www.econbiz.de/10012116963

Effects of design factors on store image and expectation of merchandise quality in web-based stores

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Persistent link: https://www.econbiz.de/10003729826

Performance evaluation of consumer decision support systems

Zhang, Jiyong; Pu, Pearl - In: Selected readings on information technology and …, (pp. 225-243). 2009

Persistent link: https://www.econbiz.de/10003759522

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