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Wechselverhalten
Relationship marketing
11
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Consumer behaviour
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Customer satisfaction
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Taiwan
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Wang, Chung-yu
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Liu, Tsung-chi
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The service industries journal
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Psychology & marketing
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ECONIS (ZBW)
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Cross-buying evaluations in the retail banking industry
Liu, Tsung-chi
;
Wu, Li wei
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 903-922
Persistent link: https://www.econbiz.de/10003990187
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2
Investigating antecedents of consumers' recommend intentions and the moderating effect of switching barriers
Wang, Chung-yu
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1231-1241
Persistent link: https://www.econbiz.de/10003914865
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3
Service quality, perceived value, corporate image, and customer loyalty in the context of varying levels of switching costs
Wang, Chung-yu
- In:
Psychology & marketing
27
(
2010
)
3
,
pp. 252-262
Persistent link: https://www.econbiz.de/10003956556
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