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A model of online trust for travel products
Choi, Dorothy K. Y.; Au, Norman - In: International journal of services technology and management 15 (2011) 1/2, pp. 132-146
Persistent link: https://www.econbiz.de/10008986869
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Global service quality of business-to-consumer electronic-commerce
Shareef, Mahmud Akhter; Kumar, Vinod; Dwivedi, Yogesh Kumar - In: International journal of Indian culture and business … 8 (2014) 1, pp. 1-34
Persistent link: https://www.econbiz.de/10010400980
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Bank employees' internal and external perspectives on e-service quality, satisfaction and loyalty
Stamenkov, Gjoko; Dika, Zamir - In: Electronic markets : the international journal on … 26 (2016) 3, pp. 291-309
Persistent link: https://www.econbiz.de/10011666857
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The effects of apologies for service failures in the global online retail
Sengupta, Sanchayan; Ray, Daniel; Trendel, Olivier; Van … - In: International journal of electronic commerce : IJEC 22 (2018) 3, pp. 419-445
Persistent link: https://www.econbiz.de/10011884544
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Will Alibaba's additional financial service contribute to sellers' satisfaction and loyalty during the pandemic? : evidence from Taobao sellers
Wang, Juanjuan; Jiang, Lin; Liu, Wentong - In: Asia Pacific business review 29 (2023) 2, pp. 417-438
Persistent link: https://www.econbiz.de/10014289718
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Global differences in online shopping behavior : understanding factors leading to trust
Clemons, Eric K.; Wilson, Joshua C.; Matt, Christian; … - In: Journal of management information systems : JMIS 33 (2016) 4, pp. 1117-1148
Persistent link: https://www.econbiz.de/10011664720
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Interpersonal trust and within-nation regional e-commerce adoption
Gironda, John T.; Peterson, Mark F. - In: European journal of international management : EJIM 8 (2014) 3, pp. 241-259
Persistent link: https://www.econbiz.de/10010399793
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E-commerce from the customer panel: the phenomenon of the pandemic increase and future challenge
Jasińska-Biliczak, Anna - In: Business, mangagement and economics engineering : BMEE 20 (2022) 1, pp. 139-151
Purpose - the purpose of the article is to present the customers (the auction site's users) perception of the opportunities provided by e-commerce, especially increasing its meaning during the pandemic conditions and to conclude the ways of e-commerce development in the future. Research...
Persistent link: https://www.econbiz.de/10013348765
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Development of electronic commerce in Ukraine and in the world
Stroiko, Tetiana; Burkun, Vitaly; Mulenko, Andrii - In: Baltic Journal of Economic Studies 6 (2020) 5, pp. 216-220
Persistent link: https://www.econbiz.de/10012587037
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The effects of digital platforms on customers' satisfaction in international shipping business
Hui Shan Loh; Lee, Jia Le; Gu, Yimiao; Chen, Shanyin; … - In: Review of international business and strategy 34 (2024) 2, pp. 231-244
Persistent link: https://www.econbiz.de/10014526380