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Operations management : quality and competitiveness in a global environment
Russell, Roberta S.; Taylor, Bernard W. - 2006 - 5th. ed.
Persistent link: https://www.econbiz.de/10002439947
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Measuring quality in social care services : theory and practice
Malley, Juliette; Fernández, José-Luis - In: Annals of public and cooperative economics 81 (2010) 4, pp. 559-582
Persistent link: https://www.econbiz.de/10008905767
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Global service quality of business-to-consumer electronic-commerce
Shareef, Mahmud Akhter; Kumar, Vinod; Dwivedi, Yogesh Kumar - In: International journal of Indian culture and business … 8 (2014) 1, pp. 1-34
Persistent link: https://www.econbiz.de/10010400980
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Quality infrastructure services capability assessment in the coffee value chain
Demissie, Mesfin; Tsegaye, Dagne; Abebe, Birhanu Beshah; … - In: International journal of quality and innovation : IJQI 5 (2021) 2, pp. 158-180
Persistent link: https://www.econbiz.de/10012613725
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Macroquality measurement : world state of quality and European quality scoreboard approaches and results
Saraiva, Pedro; Sampaio, Paulo; Cubo, Catarina; Reis, … - In: Total quality management & business excellence 31 (2020) 10, pp. 1060-1076
Persistent link: https://www.econbiz.de/10012256689
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Happy customers means more business : a comparative study of a global food chain in COVID-19 endemic era
Srivastava, R. K. - In: International journal of export marketing : IJExportM 5 (2022) 2, pp. 183-197
Persistent link: https://www.econbiz.de/10014310079
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2017 world state of quality : first worldwide results
Cubo, Catarina; Saraiva, Pedro; Sampaio, Paulo; Reis, … - In: Total quality management & business excellence 32 (2021) 4, pp. 379-388
Persistent link: https://www.econbiz.de/10012423591
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A rule-based quality analytics system for the global wine industry
Lee, Carmen K. H.; Law, Kris M. Y.; Ip, Andrew W. H. - In: Journal of global information management 29 (2021) 3, pp. 256-273
Persistent link: https://www.econbiz.de/10012508202
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Leitbild der Hochschule - Qualität der Lehre : Fachtagung der Humboldt-Universität zu Berlin und der Hochschulrektorenkonferenz; Berlin, 25./26. Juni 1999
Schreier, Gerhard (contributor) - 2000
Die hier im Rahmen des Projektes Qualitätssicherung dokumentierte Tagung beinhaltet folgende Einzelbeiträge: VORTRAGSZYKLUS 1. Leitbilder und Evaluation von Studium und Lehre aus der Perspektive von Wissenschaft und Politik (Mayer, Evelies: Lehre und Studium auf dem Prüfstand - Was können...
Persistent link: https://www.econbiz.de/10013456580