This volume considers how managers use ideas and visions to frame their employees' internalized understanding of the external rules and instructions that govern their work. It brings an interpretative perspective to the question of individual and group competence

One of the most intriguing questions since the time of Plato concerns what defines skillful performance in terms of specific capabilities, knowledge, competence, and expertise. As Frederick Taylor famously noted, an answer to that question would enable us to know what to focus on and what to do...