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Idiosyncratic deals and good citizens in China : the role of traditionality for recipients and their coworkers
Huo, Weiwei; Luo, JinLian; Tam, Kwok Leung - In: The international journal of human resource management 25 (2014) 22, pp. 3157-3177
Persistent link: https://www.econbiz.de/10010474933
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Leader humor and employee upward voice : the role of employee relationship quality and traditionality
Tan, Ling; Wang, Yongli; Lu, Hailing - In: Journal of leadership & organizational studies : JLOS 28 (2021) 2, pp. 221-236
Persistent link: https://www.econbiz.de/10012520378
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The effect of workplace negative gossip on employee proactive behavior in China : the moderating role of traditionality
Wu, Xiangfan; Kwan, Ho Kwong; Wu, Long-Zeng; Ma, Jie - In: Journal of business ethics : JOBE 148 (2018) 4, pp. 801-815
Persistent link: https://www.econbiz.de/10011844324
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Do illegitimate tasks undermine hospitality employees' proactive customer service performance? : a moderated dual-path model
Zhao, Lijing; Jolly, Phillip M.; Zhao, Shuming - In: Journal of hospitality marketing & management 32 (2023) 1, pp. 95-121
Persistent link: https://www.econbiz.de/10013545811
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Abusive supervision and employee unethical pro-organizational behavior : a moderated mediation model of moral disengagement and traditionality
Yan, Wei; Chen, Huan; He, Yan; Zhang, Cuilian - In: Chinese management studies 18 (2024) 2, pp. 324-341
Persistent link: https://www.econbiz.de/10014483344
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When and how does leader humor promote customer-oriented organizational citizenship behavior in hotel employees?
Cheng, Bao; Dong, Yun; Kong, Yurou; Shaalan, Ahmed; … - In: Tourism management : research, policies, practice 96 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10013554988
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Servant leadership and work-family conflict : the dual mediation effects of thriving at work and workaholism
Xu, Yan; Hu, Wei - In: Asia Pacific journal of human resources : APJHR 62 (2024) 4, pp. 1-13
Persistent link: https://www.econbiz.de/10015049182
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A self-verification perspective on customer mistreatment and customer-directed organizational citizenship behaviors
Amarnani, Rajiv K.; Restubog, Simon Lloyd D.; Shao, Ruodan - In: Journal of organizational behavior : OB ; the … 43 (2022) 5, pp. 912-931
Persistent link: https://www.econbiz.de/10013279623
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How do mistreated high-status service providers compensate?
Mattar, Dorine M. - In: Global business and organizational excellence : GBOE 41 (2021) 1, pp. 46-67
Persistent link: https://www.econbiz.de/10013175664
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Supervisor and customer-driven stressors to predict silence and voice motives : mediating and moderating roles of anger and self-control
Kashif, Muhammad; Gürce, Merve Yanar; Tosun, Petek; … - In: Services marketing quarterly 41 (2020) 3, pp. 273-286
Persistent link: https://www.econbiz.de/10012256945