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-- Designing an effective social media strategy - understanding the basics of communication for engagement -- Revisiting … communication response hierarchy models -- The DAGMAR approach for setting SMART social media objectives -- Engaging the customer …Social media and brand communication -- Analysing the user-generated qualitative data -- Identifying the content …
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, india -- Trust relationships in social networks : a typology of strategies for communication between companies and their …
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Cover; Half Title; Title Page; Copyright Page; Dedication Page; Table of Contents; List of Figures; List of Tables; Acknowledgements; Preface; Chapter 1 Citizen relationship management by the Government of India through social media channels; Introduction; Review of the literature; Methodology; Analysis;...
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Key Features:Distinguishes itself from other publications by its comprehensive analysis of the current status of electronic business, and future predictionsPresents case studies, real-world applications, best practices, lessons-learned of electronic businessDiscuss challenges, critical issues...
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