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~subject:"Zufriedenheit"
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Zufriedenheit
Service quality
33
Dienstleistungsqualität
32
Gesundheitsversorgung
32
Health care
32
Patienten
30
Patients
30
Hospital
29
Krankenhaus
29
Gesundheitswesen
22
Health care system
22
patient experience
22
Patient experience
17
Customer satisfaction
14
Kundenzufriedenheit
14
Quality management
9
Qualitätsmanagement
9
Consumer behaviour
8
Konsumentenverhalten
8
Healthcare
6
Beziehungsmarketing
5
Hospital financing
5
Krankenhausfinanzierung
5
Quality of life
5
Relationship marketing
5
Satisfaction
5
Großbritannien
4
Lebensqualität
4
United Kingdom
4
Arbeitszufriedenheit
3
Customer service
3
Experiment
3
Hospital costs
3
Job satisfaction
3
Krankenhauskosten
3
Kundenservice
3
Well-being
3
patient satisfaction
3
quality
3
Critical incident technique
2
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English
4
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Alrawadieh, Zaid
2
Altinay, Levent
2
Arici, Hasan Evrim
2
Tulucu, Fadime
2
Barakshina, Tatiana
1
Dogru, Tarik
1
Figueiredo, Bernardo
1
Gallan, Andrew S.
1
Go Jefferies, Josephine
1
Gollnhofer, Johanna Franziska
1
Hibbert, Sally
1
Luca, Nadina
1
McColl-Kennedy, Janet R.
1
Mody, Makarand Amrish
1
Roy, Sanjit
1
Spanjol, Jelena
1
Suess, Courtney
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Winklhofer, Heidi
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International journal of hospitality management
2
Journal of business research : JBR
1
The Cornell hospitality quarterly
1
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ECONIS (ZBW)
4
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Transforming community well-being through patients' lived experiences
Gallan, Andrew S.
;
McColl-Kennedy, Janet R.
; …
- In:
Journal of business research : JBR
100
(
2019
),
pp. 376-391
Persistent link: https://www.econbiz.de/10012023814
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2
Restorative servicescapes in health care : examining the influence of hotel-like attributes on patient well-being
Mody, Makarand Amrish
;
Suess, Courtney
;
Dogru, Tarik
- In:
The Cornell hospitality quarterly
61
(
2020
)
1
,
pp. 19-39
Persistent link: https://www.econbiz.de/10012158108
Saved in:
3
The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310662
Saved in:
4
Reprint of: The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014334761
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