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~subject:"customer satisfaction"
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customer satisfaction
Thailand
27
Structural equation model
14
Strukturgleichungsmodell
14
Customer satisfaction
10
Kundenzufriedenheit
10
Consumer behaviour
9
Relationship marketing
9
Beziehungsmarketing
8
Dienstleistungsqualität
8
Konsumentenverhalten
8
Service quality
8
Firm performance
7
Unternehmenserfolg
7
Performance management
5
Performance-Management
5
Strategic management
5
Strategisches Management
5
ASEAN
4
ASEAN countries
4
ASEAN-Staaten
4
Human Resource Management
4
Personalmanagement
4
service quality
4
strategy
4
Bekleidungsindustrie
3
Clothing industry
3
Electric power industry
3
Elektrizitätswirtschaft
3
Hotel industry
3
Hotellerie
3
Performance measurement
3
Performance-Messung
3
management innovation
3
Arbeitsmobilität
2
Bangkok MRT
2
Bank
2
Banking performance effectiveness
2
Berufsbildung
2
Business strategies
2
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English
7
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Fongsuwan, Wanno
6
Trimetsoontorn, Jirasek
5
Chongsanguan, Prapat
2
Choaknumkij, Karn
1
Gongsuwan, Wanno
1
Phimonsathienand, T.
1
Satsanguan, Lanchakorn
1
Suwanamas, Chayuth
1
Tamwatin, Utid
1
Tawinunt, K.
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Journal for global business advancement : JGBA
4
Research journal of business management
3
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ECONIS (ZBW)
7
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1
Investigating the effect of a hotel's physical environment on customers' pleasure, satisfaction, loyalty and behavioural intentions : a conceptual framework
Suwanamas, Chayuth
;
Trimetsoontorn, Jirasek
;
Fongsuwan, …
- In:
Journal for global business advancement : JGBA
8
(
2015
)
3
,
pp. 283-304
Persistent link: https://www.econbiz.de/10011535922
Saved in:
2
The effect of tangible and intangible service quality on customer satisfaction and customer loyalty : a SEM approach towards a five-star hotel in Thailand
Tamwatin, Utid
;
Trimetsoontorn, Jirasek
;
Fongsuwan, Wanno
- In:
Journal for global business advancement : JGBA
8
(
2015
)
4
,
pp. 399-419
Persistent link: https://www.econbiz.de/10011547802
Saved in:
3
Structural equation modelling of service quality and corporate image that affect customer satisfaction in private nursing homes in the Bangkok metropolitan region
Satsanguan, Lanchakorn
;
Fongsuwan, Wanno
; …
- In:
Research journal of business management
9
(
2015
)
1
,
pp. 68-87
Persistent link: https://www.econbiz.de/10011413705
Saved in:
4
Hierarchical model of service quality and its effect on consumers' perceived image, satisfaction and behavioural intentions : a study of Bangkok's mass rapid transit systems, Thail...
Chongsanguan, Prapat
;
Trimetsoontorn, Jirasek
; …
- In:
Journal for global business advancement : JGBA
9
(
2016
)
4
,
pp. 331-356
Persistent link: https://www.econbiz.de/10011664535
Saved in:
5
Examining the relationships between service quality, perceived value, customer satisfaction and purchase intentions : a marketing study of Bangkok's metropolitan rapid transit syst...
Chongsanguan, Prapat
;
Trimetsoontorn, Jirasek
; …
- In:
Journal for global business advancement : JGBA
10
(
2017
)
1
,
pp. 3-25
Persistent link: https://www.econbiz.de/10011739072
Saved in:
6
A structural equation model of customer relationship management factors affecting customer retention of long-stay travelers in the Thai tourism industry
Tawinunt, K.
;
Phimonsathienand, T.
;
Fongsuwan, Wanno
- In:
Research journal of business management
9
(
2015
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10011413696
Saved in:
7
Thailand's provincial electricity authority (PEA) : a structural equation model of factors determining customer satisfaction
Choaknumkij, Karn
;
Fongsuwan, Wanno
- In:
Research journal of business management
9
(
2015
)
1
,
pp. 233-246
Persistent link: https://www.econbiz.de/10011413743
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