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satisfaction
Beziehungsmarketing
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Consumer behaviour
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17
behavioural loyalty
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International journal of business and emerging markets : IJBEM
1
Management : journal of contemporary management issues
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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Understanding drivers of consumer loyalty in the banking industry : a comparative study of Generation Z individuals exhibiting high vs. low financial literacy
Vlašić, Goran
;
Keleminić, Kristijan
;
Šubić, Roman
- In:
Management : journal of contemporary management issues
27
(
2022
)
1
,
pp. 213-235
Persistent link: https://www.econbiz.de/10013502526
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2
The influence of electronic service quality on loyalty in postal services : the mediating role of satisfaction
Águila-Obra, Ana Rosa del
;
Padilla-Meléndez, Antonio
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
10
,
pp. 1111-1123
Persistent link: https://www.econbiz.de/10009793746
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3
Antecedents of customer loyalty in mobile phone service : a study from Sub-Saharan Africa
Amponsah, David K.
;
Thompson, W. Frank <Jr.>
;
Mosley, …
- In:
International journal of business and emerging markets …
11
(
2019
)
3
,
pp. 201-224
Persistent link: https://www.econbiz.de/10012153224
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