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~subject:"satisfaction"
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Variable Selection of Customer...
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Subject
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satisfaction
Customer satisfaction
15,261
Kundenzufriedenheit
13,604
Service quality
6,346
Dienstleistungsqualität
6,157
Consumer behaviour
5,609
Relationship marketing
5,530
Beziehungsmarketing
5,487
Konsumentenverhalten
5,447
customer satisfaction
1,267
Satisfaction
1,088
Customer service
1,043
Job satisfaction
1,008
Arbeitszufriedenheit
1,007
Online retailing
989
Online-Handel
989
Kundenservice
986
Qualitätsmanagement
919
Quality management
894
Holiday behaviour
856
Urlaubsverhalten
856
Electronic Commerce
798
Emotion
785
E-commerce
779
Beschwerdemanagement
768
Complaint management
768
Confidence
690
Vertrauen
690
Einzelhandel
670
Retail trade
670
Tourism
667
Brand image
660
Verbraucherzufriedenheit
660
Markenimage
653
Hotel industry
648
Brand management
647
Tourismus
646
Hotellerie
643
Markenführung
638
service quality
625
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Online availability
All
Undetermined
350
Free
103
Type of publication
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Article
603
Book / Working Paper
10
Type of publication (narrower categories)
All
Article in journal
597
Aufsatz in Zeitschrift
597
Arbeitspapier
10
Working Paper
10
Graue Literatur
9
Non-commercial literature
9
Aufsatz im Buch
6
Book section
6
Conference paper
5
Konferenzbeitrag
5
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Language
All
English
613
Author
All
Han, Heesup
8
Svensson, Göran
8
Jacob, Jayanth
4
Nimako, Simon Gyasi
4
Suhartanto, Dwi
4
Al-Hawary, Sulieman Ibraheem Shelash
3
Billström, Anders
3
Chua, Bee-Lia
3
Edu, Tudor
3
Hsu, Maxwell K.
3
Liu, Chih-Hsing
3
Mbawuni, Joseph
3
Mostafa Rasoolimanesh, S.
3
Mostert, Pierre
3
Mpinganjira, Mercy
3
Mysen, Tore
3
Narteh, Bedman
3
Paul, Thomas John
3
Quach, Sara
3
Rather, Raouf Ahmad
3
Rindell, Anne
3
Sanz Blas, Silvia
3
Schlesinger, Walesska
3
Thaichon, Paramaporn
3
Yeboah-Asiamah, Eric
3
Ahmed, Salma
2
Al-Ansi, Amr
2
Alija, Sadri
2
Araujo, Clecio Falcao
2
Armbrecht, John
2
Bandyopadhyay, Nirmalya
2
Barrio-García, Salvador del
2
Bilgihan, Anil
2
Botti, Simona
2
Buzova, Daniela
2
Casidy, Riza
2
Cervera-Taulet, Amparo
2
Chen, Chun-mei
2
Chien, Alyna T.
2
Clark, Andrew E.
2
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Published in...
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Journal of travel and tourism marketing
34
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
20
Journal of hospitality marketing & management
18
Services marketing quarterly
15
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
13
Cogent business & management
12
Journal of vacation marketing
11
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
The international review of retail, distribution and consumer research
9
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
8
The service industries journal
8
European Sport management quarterly : ESMQ
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Journal of strategic marketing
7
International journal of Indian culture and business management
6
International journal of leisure and tourism marketing : IJLTM
6
Journal for global business advancement : JGBA
6
Journal of marketing for higher education
6
Administrative Sciences : open access journal
5
Economic research
5
International journal of business and systems research : IJBSR
5
International journal of business information systems : IJBIS
5
International journal of electronic marketing and retailing : IJEMR
5
International journal of productivity and quality management : IJPQM
5
International journal of services and operations management
5
International journal of services, economics and management
5
International journal of technology marketing : IJTMkt
5
Journal of education for business
5
Journal of internet commerce
5
Journal of service research : JSR
5
Market : review for marketing theory and practice
5
Tourism and hospitality research : THR
5
Health marketing quarterly
4
International journal of business innovation and research
4
International journal of business innovation and research : IJBIR
4
International journal of market research
4
International journal of procurement management
4
Journal of marketing management : JMM ; journal of the Academy of Marketing
4
Journal of organizational computing and electronic commerce
4
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
4
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Source
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ECONIS (ZBW)
613
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61
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61
"I love the value from shopping at mass merchants!" : consequences of multichannel shopping value
Kim, Jihyun
;
Lee, Hyun-hwa
- In:
Journal of marketing channels : ... distribution …
21
(
2014
)
1
,
pp. 18-30
Persistent link: https://www.econbiz.de/10010347439
Saved in:
62
Analysis of consumers' response to brand community integration and brand identitfication
Millán, Ángel
;
Díaz García, Estrella
- In:
The journal of brand management : an international journal
21
(
2014
)
3
,
pp. 254-272
Persistent link: https://www.econbiz.de/10010347450
Saved in:
63
Changing consumer behavior paradigms
Parahoo, Sanjai
;
Harvey, Heather
;
Radi, Gihad
- In:
Corporate reputation review : an international journal
17
(
2014
)
1
,
pp. 64-77
Persistent link: https://www.econbiz.de/10010350846
Saved in:
64
The web : testing impact on individual productivity of users
Leonard, Lori N. K.
;
Riemenschneider, Cynthia K.
- In:
Journal of internet commerce
12
(
2013
)
1/4
,
pp. 247-267
Persistent link: https://www.econbiz.de/10010248376
Saved in:
65
Work-family enrichment and satisfaction : mediating processes and relative impact of originating and receiving domains
Carlson, Dawn S.
;
Hunter, Emily M.
;
Ferguson, Merideth
; …
- In:
Journal of management : JOM
40
(
2014
)
3
,
pp. 845-865
Persistent link: https://www.econbiz.de/10010253818
Saved in:
66
The effectiveness of organisational information systems : perceptions of non-IT executives and IT-executives on IS contributions to strategic development
Badamas, Muhammed Ademola
- In:
International journal of business information systems : …
20
(
2015
)
1
,
pp. 41-54
Persistent link: https://www.econbiz.de/10011440961
Saved in:
67
Political alternations : voter deception or voter satisfaction? : a review
Soubeyran, Raphael
- In:
Journal of world economic review
10
(
2015
)
2
,
pp. 163-172
Persistent link: https://www.econbiz.de/10011444146
Saved in:
68
Consumer preference, satisfaction, and intentional behavior : investigating consumer attitudes for branded or unbranded products
Iazzi, Antonio
;
Vrontis, Demetris
;
Trio, Oronzo
; …
- In:
Journal of transnational management : the official …
21
(
2016
)
2
,
pp. 84-98
Persistent link: https://www.econbiz.de/10011527144
Saved in:
69
How store attributes impact shoppers' loyalty : do different national cultures follow the same loyalty building process?
Grosso, Monica
;
Castaldo, Sandro
- In:
The international review of retail, distribution and …
25
(
2015
)
5
,
pp. 503-515
Persistent link: https://www.econbiz.de/10011534155
Saved in:
70
Relationships and trust in perceiving price fairness : an exploratory study
Hinner, Michael B.
- In:
Economics and business review
2
(
2016
)
2
,
pp. 54-73
Persistent link: https://www.econbiz.de/10011535216
Saved in:
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