social responsibility (CSR) on customer attitudes (loyalty, trust and commitment) and behavioral intentions (patronage …

This study explores the role of perceived customer value and loyalty relationships in mobile wallet (M-wallet). The … study further investigates trust and satisfaction as drivers of loyalty and examines the role of trust in the traditional … value-satisfaction-loyalty relationship. A total of 214 responses from M-wallet users were captured using a structured …

customer satisfaction and loyalty. A brand for which that the consumer develops strong feelings will facilitate and potentiate …The purpose of this article is to analyze the relationship between a brand's trust in consumer decisions and its … into three constructs: trust, loyalty and brand. The results show the importance of trust in the consumption decision, as …

trust, and the mediating function of customer trust in the knowledge-loyalty and satisfaction-loyalty in the Saudi banking … sector. This study intends to provide light on the significance of CKM and the ways in which it can support consumer trust …, loyalty, and satisfaction. Data came from 600 consumers who responded to an online survey. By using regression analysis and …

This article considers the customer's trust and commitment variables in attaining the much desired brand loyalty. In … loyalty, which would be useful for companies with a focus on brand equity. This study was one of the first in the Brazilian …/service expectation X loyalty, trust/service recovery X loyalty and commitment X loyalty constructs presented satisfactory results …