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The role of national culture o...
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Dienstleistungsqualität
41
Service quality
41
Consumer behaviour
37
Konsumentenverhalten
37
Customer satisfaction
27
Kundenzufriedenheit
27
Ghana
19
United States
17
USA
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Beziehungsmarketing
14
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14
Qualitätsmanagement
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Relationship marketing
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Online-Handel
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Internet marketing
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Online-Marketing
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Brand management
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Fast-food industry
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Markenführung
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Product quality
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Produktqualität
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service quality
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Business-to-business marketing
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Health care
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Hospital
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Innovationsakzeptanz
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Krankenhaus
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Lieferantenmanagement
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PLS-SEM
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English
164
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Prybutok, Victor R.
116
Blankson, Charles
108
Qin, Hong
54
Zhang, Xiaoni
22
Boakye, Kwabena G.
16
Wen, Chao
15
Kalafatis, Stavros P.
10
Kappelman, Leon A.
10
Peak, Daniel A.
10
Ryan, Sherry D.
10
Prybutok, Gayle
9
Fang, Jiaming
8
Harun, Ahasan
8
Koh, Chang E.
8
Prybutok, Victor
8
Hossain, Muhammad Muazzem
7
Landrum, Hollis
7
Paswan, Audhesh K.
7
Strutton, David
7
Cheng, Julian Ming-Sung
6
Darley, William K.
6
Fang, Kai-Tai
6
Mahmoud, Mahmoud Abdulai
6
Chatterjee, Kashinath
5
Cheng, Julian Ming Sung
5
Spears, Nancy
5
Coffie, Stanley
4
Guzman, Francisco
4
Hinson, Robert
4
Ketron, Seth
4
Landrum, Hollis T.
4
Talukder, Majharul
4
Zhou, Jun
4
Ashton, Triss
3
Crawford, John C.
3
Hirunyawipada, Tanawat
3
Huang, Ping
3
Koong, Kai S.
3
Levenburg, Nancy M.
3
Luethge, Denise J.
3
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Quality management journal : QMJ
20
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
12
International journal of services and standards
11
Statistics & Probability Letters
11
Industrial marketing management : the international journal for industrial and high-tech firms
8
Journal of retailing and consumer services
7
Journal of current issues and research in advertising : JCIRA
6
Thunderbird international business review
6
Metrika
5
The journal of business & industrial marketing
5
International journal of quality and service sciences
4
Journal of advertising research
4
Journal of marketing management : MM
4
The international journal of bank marketing : IJBM
4
The journal of retail marketing management research : JRMMR
4
Africa journal of management
3
European Journal of Operational Research
3
European journal of marketing : EJM
3
Information resources management journal : IRMJ ; an official publication of the Information Resources Management Association
3
International journal of quality & reliability management
3
International journal of services technology and management
3
Journal of African business
3
Journal of business research : JBR
3
Journal of decision systems
3
Journal of electronic commerce research : JECR
3
Journal of global marketing
3
Journal of strategic marketing
3
Marketing intelligence & planning
3
Operations management research : OMR ; advancing practice through theory
3
Socio-economic planning sciences : the international journal of public sector decision-making
3
Thunderbird International Business Review
3
Administrative Sciences
2
Business process management journal
2
Industrial management & data systems
2
Information systems and e-business management : ISeB
2
International journal of advertising : the quarterly review of marketing communications
2
International journal of business and systems research
2
International journal of productivity and quality management : IJPQM
2
International journal of services and standards : IJSS
2
Journal of Forecasting
2
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ECONIS (ZBW)
135
OLC EcoSci
79
RePEc
32
Other ZBW resources
14
EconStor
2
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1
The role of E-quality within the consumer dexision making process
Wen, Chao
;
Prybutok, Victor R.
;
Blankson, Charles
; …
- In:
International journal of operations & production …
34
(
2014
)
12
,
pp. 1506-1536
Persistent link: https://www.econbiz.de/10010437778
Saved in:
2
An assessment of national healthcare service delivery : a Ghanaian illustration
Boakye, Kwabena G.
;
Blankson, Charles
;
Prybutok, Victor R.
- In:
International journal of quality & reliability management
34
(
2017
)
5
,
pp. 649-666
Persistent link: https://www.econbiz.de/10011706922
Saved in:
3
The Role of National Culture on Relationships Between Customers' Perception of Quality, Values, Satisfaction, and Behavioral Intentions - A look at the Chinese culture and the Amer...
Wen, Chao
;
Qin, Hong
;
Prybutok, Victor R
;
Blankson, Charles
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 7-24
Persistent link: https://www.econbiz.de/10010035756
Saved in:
4
Consumer heterogeneity, perceived value, and repurchase decision-making in online shopping : the role of gender, age, and shopping motives
Fang, Jiaming
;
Wen, Chao
;
George, Benjamin
;
Prybutok, …
- In:
Journal of electronic commerce research : JECR
17
(
2016
)
2
,
pp. 116-131
Persistent link: https://www.econbiz.de/10011487659
Saved in:
5
Co-viewing experience in video websites : the effect of social presence on e-loyalty
Fang, Jiaming
;
Chen, Lei
;
Wen, Chao
;
Prybutok, Victor R.
- In:
International journal of electronic commerce : IJEC
22
(
2018
)
3
,
pp. 446-476
Persistent link: https://www.econbiz.de/10011884555
Saved in:
6
Service quality, customer satisfaction, and behavioral intentions in fast-food restaurants
Qin, Hong
;
Prybutok, Victor R.
- In:
International journal of quality and service sciences
1
(
2009
)
1
,
pp. 78-95
Persistent link: https://www.econbiz.de/10003915104
Saved in:
7
Quantitative comparison of service quality and recoverability measures
Qin, Hong
;
Prybutok, Victor R.
;
Zhou, Jun
- In:
International journal of services and standards
7
(
2011
)
2
,
pp. 138-154
Persistent link: https://www.econbiz.de/10009389323
Saved in:
8
UCPERF : an urgent care patient satisfaction instrument
Qin, Hong
;
Prybutok, Victor R.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
21
(
2014
)
3
,
pp. 11-25
Persistent link: https://www.econbiz.de/10010383912
Saved in:
9
Perceived service quality in fast-food restaurants: empirical evidence from China
Qin, Hong
;
Prybutok, Victor R.
;
Zhao, Qilan
- In:
International journal of quality & reliability management
27
(
2010
)
4/5
,
pp. 424-437
Persistent link: https://www.econbiz.de/10003987808
Saved in:
10
Using importance ratings to create an information service quality measure
Landrum, Hollis T.
;
Prybutok, Victor R.
;
Peak, Daniel A.
; …
- In:
International journal of services and standards
6
(
2010
)
3/4
,
pp. 295-307
Persistent link: https://www.econbiz.de/10008938344
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