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TOTAL QUALITY MANAGEMENT ADOPT...
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Mauritius
21
Service quality
9
Customer satisfaction
8
Dienstleistungsqualität
8
Kundenzufriedenheit
7
Call centre
3
Callcenter
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International tourism
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Internationaler Tourismus
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destination
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tourism
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SERVQUAL
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brand image
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2008
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Allgemeinbildende Schule
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English
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Ramseook-Munhurrun, Prabha
38
Naidoo, Perunjodi
31
Lukea-Bhiwajee, Soolakshna D.
5
Ladsawut, Jeynakshi
3
Lukea-Bhiwajee, Soolakshna Desai
3
Seegoolam, Premita
3
Seetaram, Ashwin K.
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Lukea-Bhiwajee, Soolaksha D.
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Munhurrun, Vedmani
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Nundlall, Pushpa
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Panchoo, Arkrasunsingh
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Durbarry, Ramesh
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Global journal of business research : GJBR
10
International journal of management and marketing research : IJMMR
8
International Journal of Management and Marketing Research
5
Global Journal of Business Research
4
Global journal of business management : GJBM
2
International journal of quality and service sciences
2
Managing service quality : MSQ ; an international journal
2
Services marketing quarterly
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Journal of Service Theory and Practice
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Journal of service theory and practice : JSTP
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Review of business & finance studies : RBFS
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ECONIS (ZBW)
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OLC EcoSci
13
RePEc
9
Other ZBW resources
1
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Total quality management adoption in a public hospital : evidence from Mauritius
Ramseook-Munhurrun, Prabha
;
Munhurrun, Vedmani
; …
- In:
Global journal of business research : GJBR
5
(
2011
)
3
,
pp. 67-77
Persistent link: https://www.econbiz.de/10008809289
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2
Total quality management adoption in a public hospital : evidence from Mauritius
Ramseook-Munhurrun, Prabha
;
Munhurrun, Vedmani
; …
- In:
Global journal of business research : GJBR
5
(
2011
)
3
,
pp. 67-77
Persistent link: https://www.econbiz.de/10009897339
Saved in:
3
Perceived service quality in restaurant services : evidence from Mauritius
Ramseook-Munhurrun, Prabha
- In:
International journal of management and marketing …
5
(
2012
)
3
,
pp. 1-14
Persistent link: https://www.econbiz.de/10009665492
Saved in:
4
Perceived service quality in restaurant services : evidence from Mauritius
Ramseook-Munhurrun, Prabha
- In:
International journal of management and marketing …
5
(
2012
)
3
,
pp. 1-14
Persistent link: https://www.econbiz.de/10010048515
Saved in:
5
Front-line employees' satisfaction in a call centre
Ramseook-Munhurrun, Prabha
;
Naidoo, Perunjodi
; …
- In:
Global journal of business management : GJBM
2
(
2008
)
2
,
pp. 91-101
Persistent link: https://www.econbiz.de/10003834940
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6
Service quality in the public service
Ramseook-Munhurrun, Prabha
;
Lukea-Bhiwajee, Soolakshna D.
; …
- In:
International journal of management and marketing …
3
(
2010
)
1
,
pp. 37-50
Persistent link: https://www.econbiz.de/10003950984
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7
Measuring service quality: perceptions of employees
Ramseook-Munhurrun, Prabha
;
Naidoo, Perunjodi
; …
- In:
Global journal of business research : GJBR
4
(
2010
)
1
,
pp. 47-58
Persistent link: https://www.econbiz.de/10003955431
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8
Tourist satisfaction with Mauritius as a holiday destination
Naidoo, Perunjodi
;
Ramseook-Munhurrun, Prabha
; …
- In:
Global journal of business research : GJBR
4
(
2010
)
2
,
pp. 113-123
Persistent link: https://www.econbiz.de/10003955507
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9
Marketing the hotel sector in economic crisis evidence from Mauritius
Naidoo, Perunjodi
;
Ramseook-Munhurrun, Prabha
; …
- In:
Global journal of business research : GJBR
5
(
2011
)
2
,
pp. 1-12
Persistent link: https://www.econbiz.de/10008808095
Saved in:
10
Employee perceptions of service quality in a call centre
Ramseook-Munhurrun, Prabha
;
Naidoo, Perunjodi
; …
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
5
,
pp. 541-557
Persistent link: https://www.econbiz.de/10009525069
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