Service quality in the public service
Year of publication: |
2010
|
---|---|
Authors: | Ramseook-Munhurrun, Prabha ; Lukea-Bhiwajee, Soolakshna D. ; Naidoo, Perunjodi |
Published in: |
International journal of management and marketing research : IJMMR. - Hilo, Hawaii : IBFR, ISSN 1933-3153, ZDB-ID 2536557-5. - Vol. 3.2010, 1, p. 37-50
|
Subject: | Dienstleistungsqualität | Service quality | Öffentliche Dienstleistung | Public services | Öffentlicher Dienst | Civil service | Qualitätsmanagement | Quality management |
-
Service Quality in the Public Service
Ramseook-Munhurrun, Prabha, (2010)
-
Connecting knowledge and performance in public services : from knowing to doing
Walshe, Kieran, (2010)
-
World Bank policy lending for public sector reform
Smets, Lodewijk, (2016)
- More ...
-
Employee perceptions of service quality in a call centre
Ramseook-Munhurrun, Prabha, (2009)
-
Employee perceptions of service quality in a call centre
Ramseook-Munhurrun, Prabha, (2009)
-
Service quality in the public service
Ramseook-Munhurrun, Prabha, (2010)
- More ...