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Analysis of e-service quality...
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Service quality
14,977
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14,846
Multi-criteria analysis
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6,160
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5,425
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1,065
service quality
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Decision
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984
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Figueira, José Rui
60
Zopounidis, Constantin
57
Greco, Salvatore
55
Zavadskas, Edmundas Kazimieras
49
Prybutok, Victor R.
43
Han, Heesup
42
Mattila, Anna S.
39
Ishizaka, Alessio
37
Shahin, Arash
35
Kadziński, Miłosz
34
Mahapatra, Siba Sankar
33
Słowiński, Roman
33
Liao, Huchang
32
Prentice, Catherine
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Doumpos, Michael
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28
McColl-Kennedy, Janet R.
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Xu, Zeshui
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Bruhn, Manfred
26
Corrente, Salvatore
26
Almeida, Adiel Teixeira de
24
Dwivedi, Yogesh Kumar
24
Miettinen, Kaisa
24
Raut, Rakesh D.
24
Edvardsson, Bo
23
Hanushek, Eric Alan
22
Ruiz, Francisco
22
Shirouyehzad, Hadi
22
Sharma, Piyush
21
Siciliani, Luigi
21
Sparks, Beverley
21
Knechel, W. Robert
19
Mousseau, Vincent
19
Parthiban, P.
19
Tavana, Madjid
19
Balaji, M. S.
18
Ehrgott, Matthias
18
Saaty, Thomas L.
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Wallenius, Jyrki
18
Wong, IpKin Anthony
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International Employment Relations Association. Teaching, Learning and Research Symposium 4th 22-25 Nov. 2004 Ballarat, Vic.
1
Keleti Károly Gazdasági Kar, Óbudai Egyetem
1
School of Management
1
University of Western Sydney
1
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European journal of operational research : EJOR
619
International journal of hospitality management
411
International journal of production research
371
Journal of retailing and consumer services
334
The service industries journal
294
Journal of business research : JBR
289
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
237
Technological forecasting & social change : an international journal
226
International journal of production economics
214
The journal of services marketing
210
Omega : the international journal of management science
208
Journal of air transport management
201
Computers & operations research : and their applications to problems of world concern ; an international journal
196
International journal of services and operations management
188
International journal of productivity and quality management : IJPQM
184
Auditing : a journal of practice & theory
175
International journal of contemporary hospitality management
169
International journal of quality & reliability management
153
Services marketing quarterly
141
Journal of hospitality marketing & management
139
The TQM journal : the international review of organizational improvement
137
Tourism management : research, policies, practice
136
Journal of travel and tourism marketing
131
Journal of the Operational Research Society
125
Socio-economic planning sciences : the international journal of public sector decision-making
120
Cogent business & management
119
International journal of business information systems : IJBIS
114
International journal of quality and service sciences
114
Service business
113
Journal of service research : JSR
103
Health care management review : HCM review
102
Operational research : an international journal
101
IEEE transactions on engineering management : EM
100
Total quality management & business excellence
95
Group decision and negotiation
94
The accounting review : a publication of the American Accounting Association
94
International journal of logistics systems and management
92
Benchmarking : an international journal ; BIJ
91
Journal of service management
91
Journal of the Operational Research Society : OR
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ECONIS (ZBW)
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EconStor
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BASE
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OLC EcoSci
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1
Decision support process for selection of an optimal enterprise architecture framework for e-government implementation
Mokone, Christopher B.
;
Eyitayo, Oduronke T.
;
Masizana, …
- In:
Inventi impact: SMEs
(
2020
)
2
,
pp. 73-86
Persistent link: https://www.econbiz.de/10012317127
Saved in:
2
AHP
for evaluating e-government : analysis and application
Kabassi, Katerina
- In:
The analytic hierarchy process : advances in research …
,
(pp. 175-200)
.
2018
Persistent link: https://www.econbiz.de/10012007680
Saved in:
3
A hybrid fuzzy methodology to evaluate customer satisfaction in a public transportation system for Istanbul
Bilişik, Özge Nalan
;
Erdoğan, Melike
;
Kaya, İhsan
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
10
,
pp. 1141-1159
Persistent link: https://www.econbiz.de/10009793743
Saved in:
4
E-government project evaluation : a balanced scorecard analysis
Yao, Jianrong
;
Liu, Jin
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 11-23
Persistent link: https://www.econbiz.de/10011529130
Saved in:
5
Does decision changes : a case discussion on e-governance outsourcing ; a fuzzy analysis approach
Mahalik, Debendra Kumar
- In:
Global business review
15
(
2014
)
4
,
pp. 39-48
Persistent link: https://www.econbiz.de/10011346398
Saved in:
6
Ranking of government web sites of India by an integrated method of
AHP
with TOPSIS
Mahalik, Debendra Kumar
- In:
Paradigm : the journal of Institute of Management Technology
16
(
2012
)
1
,
pp. 1-10
Persistent link: https://www.econbiz.de/10011758472
Saved in:
7
E-government diffusion in Iran : a public sector employees' perspective
Hashemkhani Zolfani, Sarfaraz
;
Sedaghat, Maedah
;
Rad, …
- In:
International journal of business information systems : …
15
(
2014
)
2
,
pp. 205-221
Persistent link: https://www.econbiz.de/10010376916
Saved in:
8
Performance evaluation on quality of Asian e-government websites : an
AHP
approach
Dominic, P. D. D.
;
Jati, Handaru
;
Kannabiran, G.
- In:
International journal of business information systems : …
6
(
2010
)
2
,
pp. 219-239
Persistent link: https://www.econbiz.de/10008664060
Saved in:
9
A combined QFD-
AHP
decision-making tool for the investigation and improvement of e-banking usage
Paltayian, George
;
Georgiou, Andreas C.
;
Gotzamani, Katerina
- In:
International journal of quality & reliability management
41
(
2024
)
1
,
pp. 150-172
Persistent link: https://www.econbiz.de/10014470825
Saved in:
10
A web-based Delphi multi-criteria group decision-making framework for renewable energy project development processes
Pojadas, Dave J.
;
Abundo, Michael Lochinvar S.
- In:
International journal of management and decision making …
19
(
2020
)
4
,
pp. 426-449
Persistent link: https://www.econbiz.de/10012514522
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