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Consumer behaviour
125
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123
Customer satisfaction
69
Kundenzufriedenheit
68
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59
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Han, Heesup
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Ham, Sunny
23
Hyun, Sunghyup Sean
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Ariza-Montes, Antonio
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12
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Ryu, Kisang
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10
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9
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5
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4
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4
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4
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Journal of travel and tourism marketing
77
International journal of hospitality management
62
Tourism management : research, policies, practice
23
International journal of contemporary hospitality management
21
International Journal of Contemporary Hospitality Management
19
Journal of investment management : JOIM
15
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9
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9
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Technological forecasting & social change : an international journal
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China economic review : an international journal
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Econometric reviews
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Economics letters
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European Business Review
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Globalization and organization : world society and organizational change
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ECONIS (ZBW)
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Other ZBW resources
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OLC EcoSci
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RePEc
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EconStor
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1
The rise of the grocerant : patrons' in-store dining experiences and consumption behaviors at grocery retail stores
Ham, Sunny
;
Lee, Kai-Sean
;
Koo, Bonhak
;
Kim, Seoyoung
; …
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012648879
Saved in:
2
Medical hotels in the growing healthcare business industry : impact of international travelers' perceived outcomes
Han, Heesup
;
Kim, Yunhi
;
Kim, Chulwon
;
Ham, Sunny
- In:
Journal of business research : JBR
68
(
2015
)
9
,
pp. 1869-1877
Persistent link: https://www.econbiz.de/10011384155
Saved in:
3
Invisible and intangible, but undeniable : role of ambient conditions in building hotel guests' loyalty
Suh, Myoungsun
;
Moon, Hyoungeun
;
Han, Heesup
;
Ham, Sunny
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 727-753
Persistent link: https://www.econbiz.de/10011433684
Saved in:
4
Impacts of cruise service quality and price on vacationers' cruise experience : moderating role of price sensitivity
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Goh, Ben
;
Han, Heesup
- In:
International journal of hospitality management
44
(
2015
),
pp. 131-145
Persistent link: https://www.econbiz.de/10010501929
Saved in:
5
Cruise ship dining experiencescape : the perspective of female cruise travelers in the midst of the COVID-19 pandemic
Radic, Aleksandar
;
Lück, Michael
;
Al-Ansi, Amr
;
Chua, …
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012547732
Saved in:
6
Hotel privacy management and guest trust building : a relational signaling perspective
Moon, Hyoungeun
;
Yu, Jongsik
;
Chua, Bee-Lia
;
Han, Heesup
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185279
Saved in:
7
Quality, emotion, price, and social values in building passenger loyalty : impact of relationship quality (mediator) and in-flight physical environments (moderator)
Han, Heesup
;
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Koo, Bonhak
- In:
Journal of travel and tourism marketing
38
(
2021
)
2
,
pp. 123-138
Persistent link: https://www.econbiz.de/10012497705
Saved in:
8
Eliciting customers' waste reduction and water saving behaviors at a hotel
Han, Heesup
;
Chua, Bee-Lia
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241942
Saved in:
9
Contribution of airline F&B to passenger loyalty enhancement in the full-service airline industry
Han, Heesup
;
Lee, Kai-Sean
;
Chua, Bee-Lia
;
Lee, Sanghyeop
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 380-395
Persistent link: https://www.econbiz.de/10012289340
Saved in:
10
Understanding airline travelers' perceptions of well-being : the role of cognition, emotion, and sensory experiences in airline lounges
Kim, Hyeon-Cheol
;
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Huey …
- In:
Journal of travel and tourism marketing
33
(
2016
)
7/9
,
pp. 1213-1234
Persistent link: https://www.econbiz.de/10011627491
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