We develop a model based on the theory of incomplete contracts for how ownership structure of interorganizational systems (IOS) can affect information exploitation and adoption. Our model yields several propositions that suggest the appropriate strategic actions that a firm may take when there...

We model the diffusion of IT outsourcing via announcements about IT outsourcing deals. We estimate a lognormal diffusion curve to test whether IT outsourcing follows a pure diffusion process or there are contagion effects involved. The methodology permits us to study the consequences of...

Implementation and maintenance of interorganizational systems (IOS) require investments by all the participating firms. Compared with intraorganizational systems, however, there are additional uncertainties and risks. This is because the benefits of IOS investment depend not only on a firm’s...

With the rapid growth of business-to-business electronic commerce and the increasing need for supply chain collaboration, systems that support supply procurement are becoming ever more important. Due to the substantial costs of hardware, software and effort needed for implementation success,...

Digitization has dramatically transformed the landscape of content distribution. Yet, little is known about the disruption caused by digitization in one of the most important content products: books. In particular, there has been scant research on how ebooks influence the existing print channel,...

Social media has emerged as a key source of understanding customer satisfaction, which is used by investors in their investment decision. Nonetheless, whether and how social media metrics on customer attitude toward the company has not been thoroughly examined. This study develops a new index of...

The primary goal of this study is to investigate the financial returns to firms' communication actions on a firm-initiated social media platform by focusing on Facebook Business pages. To this end, we conceptualize and quantify two types of firms' communication actions on social media: posts and...

While prior research has examined the role of Information Technology (IT) investments in the process and performance of innovation, there is relatively little research on the business value of software innovation itself. In particular, whether a firm's software innovation affects the market...

To explain the disproportionate success in acquisition strategies, researchers have examined the role of dyadic dynamics (i.e., interactions between the acquirer and the target firm). In this study, we extend this stream of literature by examining the effects of pre-acquisition IT distance...

Despite the increasing significance of mobile-commerce (m-commerce) channels, relatively little empirical research has been conducted to examine what factors drive e-market users' mobile channel adoption and how e-market users' purchase behaviors and expenditure change after the adoption. Using...