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Patient satisfaction and change in medical care provider : a longitudinal study
Marquis, M. Susan; Davies, Allyson Ross; Ware jr., John E. - 1982
Persistent link: https://www.econbiz.de/10000011500
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Analyse der Patientenzufriedenheit am Beispiel eines Krankenhauses der Grund- und Regelversorgung
Hecht, Kristina - 2010 - 1. Aufl
Persistent link: https://www.econbiz.de/10003949690
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Patient und Arzt - ein Dialog im Schatten des Wirtschaftlichkeitszwangs : eine Trenduntersuchung zum Gesundheitswesen
Antonic, Bodo - 2014 - 1. Aufl.
Persistent link: https://www.econbiz.de/10010477777
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From patient surveys to organizational change : attention, accept, and action?
Flohr Nielsen, Jørn; Riiskjær, Erik - 2009
Persistent link: https://www.econbiz.de/10003828733
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Patients' and personnel's perceptions of service quality and patient satisfaction in nuclear medicine
De Man, Stefanie; Gemmel, Paul; Vlerick, Peter; Rijk, … - 2002 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001735478
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Measuring the Quality of Health Services Provided at a Greek Public Hospital through Patient Satisfaction. Case Study : The General Hospital of Kavala
Georgiadou, Vasiliki A. - 2017
Purpose: The aim of this study is to examine the quality of hospital services as perceived by patients in terms of … patient satisfaction with services. Design/Methodology/Approach: A conceptual framework of quality of hospital services … conducted in a public regional hospital. Findings: Five (5) quality dimensions (5Qs) have found having a significant impact on …
Persistent link: https://www.econbiz.de/10012951333
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A Study of Brand Image, Perceived Service Quality, Patient Satisfaction and Behavioral Intention Among the Medical Tourists
Cham, Tat Huei - 2017
Objective – This paper aims to examine the importance of brand image, and its impact on hospital service quality as …
Persistent link: https://www.econbiz.de/10012952196
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Dual Effects of Improving Doctor-Patient Communication : Patient Satisfaction and Hospital Ratings
Belasen, Ariel R. - 2019
believe they perform their communicative duties versus how patients feel and highlight thresholds such as the Hospital …. We find that positive DPC correlates with better and more accurate care as well as with more satisfied patients. We … as purely technical, there is evidence that DPC strongly predicts clinical outcomes as well as patients' overall ratings …
Persistent link: https://www.econbiz.de/10012900326