was to examine the influence of CRM on customer satisfaction. The research was focused on three and above three star rated … hotels in Amhara Region, Ethiopia. The basic drive force of the researcher in this particular area was that the region has … satisfaction in the hotel industry was an agenda for the researcher. Self-administered questionnaire in the form of 5 point Likert …

location, service quality, perceived consumption value, customer satisfaction, and customer loyalty and (3) study the effects … of hotel location, service quality, perceived consumption value and customer satisfaction on customer loyalty. This …: firstly, the hotel location, service quality and perceived consumption value have the positive effect on customer satisfaction …

between service quality and guest satisfaction in the agrotourism accommodation sector, based on theories derived from social … understanding of the relationship between service quality and guest satisfaction because these constructs were examined from the … process perspective of an agrotourism accommodation experience; it portrays service quality and satisfaction in the context of …

factor, perceived quality, perceived value and statistically weighty company image …

American National Standards Institute defines service marketing as a "consumer-satisfaction-engineering tool whereby … implemented." The perception of value plays a very significant role in determining customer satisfaction especially in marketing … sacrifice. Few studies have investigated the relationship that exists in the service industry between customer satisfaction …

and Customer satisfaction. On focusing on the other channel, we found a negative effect of customization on trust. However …, customer satisfaction has a positive effect on both loyalty and trust. Customization has both direct and mediated effects on … customer loyalty and interacts with the effects of customer satisfaction and customer trust on loyalty. Hence, the finding …

tight completion hadto concentrate more on customer satisfaction and customer loyalty to remain competitive in the market … customers are cost effective rather than running around a new customer.. The customer satisfaction model was adopted to … telecom operators nowadays and maintaining customer satisfaction ,Loyalty is a must to boost their number of customers and …

image, and trust is very strong and mediator customer satisfaction in this relationship had an effect on customer loyalty …The aim of this study is to investigate the Impact of Brand Image, Service Quality and Trust on Customer Loyalty …, Moderating Effect of Perceived Price Fairness and the Mediating Effect of Customer Satisfaction on telecommunication sector of …