The objective of this thesis is to investigate the potential contribution of transnational corporations (TNC) to the upgrading of systems of innovation in late-industrialising countries. This study looks specifically at TNC-affiliierter in Thailand’s manufacturing sector and compares them with...

Die vorliegende Arbeit beschäftigt sich mit Wissensmanagement in Netzwerken, wobei das Hauptaugenmerk auf dem Wissenstransfer zwischen Unternehmen in Clusterbeziehungen liegt. Der theoretische Teil der Arbeit behandelt die grundlegenden Konzepte des Wissensmanagements. Die Funktion des...

Ziel der Arbeit war es, die praktische Umsetzung des Wissenskreislaufs im Call-Center zu untersuchen. Es wird gezeigt, in welchem Grad die theoretischen Ansprüche des Wissensmanagements in die Praxis umgesetzt werden und wie Wissensmanagement auf den unterschiedlichen Ebenen eines Call-Centers...

Many property organisations fail to realise the potential that effective Information Management can bring to an existing organisation’s business processes. It is the research aim to use quantitative analysis, by utilising the framework developed by the Information Management Book of Knowledge...

This paper investigates how people return to information in a dynamic information environment. For example, a person might want to return to Web content via a link encountered earlier on a Web page, only to learn that the link has since been removed. Changes can benefit users by providing new...

This paper investigates how people return to information in a dynamic information environment. For example, a person might want to return to Web content via a link encountered earlier on a Web page, only to learn that the link has since been removed. Changes can benefit users by providing new...

Within China's the hotel industry, they are known as expatriate managers and. on behalf of parent multinational hotel corporations, provide an element of control and co-ordination within local operating units. On average, organisations spend over two and a half times more money to send an...

This study investigated whether the different home languages of employees of a large financial institution in the Western Cape had an influence of their perception of organisational structure and processes.The author conducted a series of interviews with management-level employees who speak...